Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
410 reviews
FOLIGAINSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2008, FOLIGAIN® delivers science backed hair regrowth solutions with Ultra Pure Minoxidil and TRIOXIDIL®. Made in the USA and trusted globally for visible results and scalp health.
FOLIGAIN (foligain.com) has 410 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 14 reviews with 3 stars · Clear filters
Good overall. The box got a little damaged during shipping but everything inside was completely fine. Would order again.
By Max K.
Response from FOLIGAIN· Oct 16, 2026
Thank you for your review. We’re sorry the outer box was slightly damaged during shipping, but we’re glad everything inside arrived safely and in good condition. We truly appreciate your understanding and are happy to hear you would order from us again. - The FOLIGAIN Team
The bottles were out of the box
By ΓΕΩΡΓΙΟΣ Δ.
Response from FOLIGAIN· Aug 21, 2026
Thank you for your review. We’re sorry to hear that the bottles arrived outside of their boxes. This may happen if the packaging is damaged during transit, but we would like to look into this for you. Please contact us at [email protected] with your full name, order number, and photos of how the package arrived. Our customer service team will be happy to review the situation and make sure it is resolved to your satisfaction. - The FOLIGAIN Team
Ho utilizzato il prodotto minoxidil 5 ml basso contenuto alcool con dei buoni risultati, per circa nove mesi. Non era garantito ma per me ha funzionato bene sul vertex. (non funziona sulla zona frontale!) Successivamente , visto che il prodotto UNGE I CAPELLI, ho ridotto l'applicazione a una sola al giorno con la conseguente perdita dei risultati. Non funziona con una sola applicazione al giorno! C'è stato un malinteso, mi sono trovato con una spedizione automatica, impossibile da accedere e cancellare questa specie di abbonamento. Vi sconsiglio di fare qualsiasi tipo di fornitura in abbonamento perché non la potete gestire, non c'è un link valido per accedere. Qualcuno dell'assistenza clienti è intervenuto e ha rimosso questo abbonamento pertanto devo fare complimenti al servizio di assistenza, valido. Ci sono delle persone vere, non il solito bot Ai. Vi consiglio di fare una prova di almeno tre/sei mesi con questo prodotto, per me ha funzionato, più che soddisfacente.
By Sandro
Response from FOLIGAIN· Jul 27, 2026
Grazie mille per aver condiviso un’esperienza così dettagliata. Siamo felici di sapere che, con un utilizzo costante, hai ottenuto risultati soddisfacenti nella zona del vertex. Apprezziamo anche il tuo feedback riguardo alla sensazione più oleosa sui capelli e all’importanza di seguire regolarmente le modalità d’uso indicate per mantenere i risultati ottenuti. Ci dispiace per la difficoltà riscontrata nella gestione della spedizione automatica, ma siamo lieti che il nostro servizio clienti sia riuscito a intervenire e risolvere il problema. Il tuo commento sull’accesso e sulla gestione degli abbonamenti è molto utile e verrà condiviso con il nostro team. Grazie ancora per la fiducia, per i complimenti rivolti alla nostra assistenza e per aver consigliato FOLIGAIN® ad altri clienti. - The FOLIGAIN Team
Ik ben nu 3 maanden bezig en heb alleen nog optisch verschil gezien, omdat je haar wat wijder gaat staan, nieuwe haargroei is er niet Product is wel makkelijk aan te brengen en wordt snel en netjes bezorgd Ik geef de hoop nog niet op, zeker niet na het snelle en vriendelijke antwoord op mijn review
By Es
Response from FOLIGAIN· Jun 24, 2026
Update: Daarnaast bieden wij een 100% geld-terug-garantie. Hoewel wij uiteraard hopen dat u de best mogelijke resultaten behaalt, begrijpen wij dat resultaten van persoon tot persoon kunnen verschillen. Ons doel is altijd om ervoor te zorgen dat onze klanten tevreden zijn met hun ervaring met FOLIGAIN®. ----- We zijn blij om te horen dat u tevreden bent over het gebruiksgemak en de snelle levering. Resultaten kunnen per persoon verschillen, en zichtbare verbeteringen vereisen vaak meerdere maanden van consequent gebruik. Wat betreft de voorraad: de beschikbaarheid van producten verschilt per website, land en regio. Elke FOLIGAIN® website bedient verschillende verzendregio’s, waardoor een product op de ene website op voorraad kan zijn en op een andere tijdelijk uitverkocht kan zijn. Door de uitzonderlijk hoge vraag naar sommige van onze producten raken bepaalde artikelen soms tijdelijk uit voorraad. Gelukkig zijn de meeste producten doorgaans binnen 2 tot 3 weken weer beschikbaar. Bedankt voor uw geduld en voor het kiezen van FOLIGAIN®. - The FOLIGAIN Team
Product hasnt arrived yet and no one from customer service will reply to help. Close to a month now and its not updating, I csnt contact ups either. Update - they gave me another email to contact but wont reply to me on that one either. Final update - finally got in contact, refunded me and said I can keep the missing shipment if it shows which it did which is nice. Now to try product!
By Ryan G.
Response from FOLIGAIN· Jun 17, 2026
Update: We appreciate your patience throughout this process and are pleased that we were ultimately able to resolve the issue to your satisfaction. While shipping delays are unfortunately sometimes outside of our control, we always strive to make things right when problems occur. We hope you enjoy the product, and please don’t hesitate to reach out if we can assist you in any way. - The FOLIGAIN Team Update: As we have been unable to reach you, we have proceeded with a full 100% refund for your order. UPS has advised us that there are currently potential delivery delays affecting shipments in New Zealand. If your package is eventually delivered, please feel free to keep it with our compliments at no additional cost. If you have any questions or need further assistance, please don’t hesitate to contact us. Your complete satisfaction is our top priority. Edit: The email address you are providing is bouncing back. If you could please contact us with possibly another email address. Thank you. Edit: We have asked Trustpilot to contact you directly and obtain your order number and additional information so that we can assist you as we are unable to help without the reviewer’s full name, email address, phone number, and order details. Thank you. Thank you for your review. We’re very sorry to hear about the delay and understand how frustrating this situation must be. This is not the experience we want our customers to have. Unfortunately, we are unable to identify your order from the information provided in your review. Please contact us at [email protected] with your full name, order number, and the website where the order was placed so we can investigate the shipment status and assist you as quickly as possible. We also recommend checking your spam or junk email folder, as order updates and responses from our customer service team can occasionally be filtered there. We appreciate your patience and the opportunity to resolve this for you. - The FOLIGAIN Team
Egyenlőre 2 hete használom nem tudok túl sokat mondani róla viszont 2 negatívumot észrevettem az az hogy a fúvóka képes beragadni és a hab állaga helyett folyékony folyadékot nyom a fejemre ami szétfolyik mindenhova a másik hogy rettentően nagy habot tud fújni máskor meg nagyon keveset. Ezt minél előbb orvosolják mert 6 havi adag habot rendeltem magamnak és ez kb 2 hónapra lesz elég😣
By Kuczko
Response from FOLIGAIN· Jun 5, 2026
Köszönjük az értékelését. Sajnálattal halljuk a tapasztalatait. A hab állagát és adagolását befolyásolhatja a termék hőmérséklete, ezért javasoljuk, hogy használat előtt alaposan rázza fel a flakont, és szobahőmérsékleten tárolja a terméket. Fontos továbbá, hogy a habot a flakon függőleges helyzetben tartva adagolja. Ezek a flakonok nem nyomás alatt működnek, ezért a megfelelő habképződéshez szükséges az alapos felrázás és a függőleges használat. Mivel ez nem a megszokott működés, kérjük, vegye fel velünk a kapcsolatot az [email protected] címen, és adja meg teljes nevét valamint rendelési számát, hogy kivizsgálhassuk az esetet. Emellett minden vásárlásra 100%-os pénzvisszafizetési garanciát kínálunk. - The FOLIGAIN Team
Ben nog bezig ermee 2% foam.. alleen niet duidelijk wanneer de 5% weer in stock is. Dat is jammer
By Sinia
Response from FOLIGAIN· May 13, 2026
Bedankt voor uw review. We begrijpen dat het vervelend is wanneer een product tijdelijk niet op voorraad is. De 5% zal naar verwachting begin volgende week weer beschikbaar zijn. U kunt zich aanmelden voor onze back-in-stock meldingen op de productpagina van onze website, zodat u direct een bericht ontvangt zodra het product weer op voorraad is. Bedankt voor uw geduld en voor het kiezen van FOLIGAIN®. - The FOLIGAIN team
Product arrived promptly and efficiently. I purchased the foam but all of the bottles have turned to liquid, making it near-on impossible to apply. The bottles never went above room temperature so am unsure as to why it happened. Foligain did quickly refund these bottles but am unsure as to whether any future purchases will do the same?
By Felix R.
Response from FOLIGAIN· Apr 11, 2026
Dear Felix, Thank you for your feedback and for sharing your experience. We’re glad to hear that your order arrived promptly, but we’re very sorry about the issue you encountered with the foam. This is certainly not the experience we want for our customers. While the foam can sometimes change consistency due to temperature fluctuations during transit or storage, even when not obvious, it should still remain easy to apply under normal conditions. We’re happy we were able to resolve this quickly with a refund. Please rest assured that we stand behind all of our products, and if anything like this happens again, we will always make it right. Your satisfaction is very important to us. For future use, here are some important pump instructions that can help ensure proper dispensing: IMPORTANT PUMP INSTRUCTIONS: Shake well before each use to help ensure consistent foam dispensing. This product is packaged in a nonpressurized air pump bottle. Before first use, prime the pump by pressing it several times until foam dispenses. Always hold the bottle straight upright when pumping. Do not pump at an angle or upside down. Press the pump firmly and fully each time. As the bottle gets low, a few extra pumps may be needed to re prime the dispenser. If foam does not dispense properly, gently tap the base of the bottle on a flat surface, keep the bottle upright, and pump again. Do not open, puncture, or disassemble the bottle. If you’d be open to it, we’d be glad to send you a replacement or recommend alternative formats that may better suit your needs. Please feel free to contact us anytime at [email protected] with your full name and order number, and we will be happy to assist you further. - The FOLIGAIN team
