Excellent customer service
Excellent customer service. Gorgeous knives. Great quality. All the knives hold an edge very well. The people behind the scenes are quick to answer questions and concerns. 10/10 will be a forever customer.
By Kevin S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The perfect set for the BBQ Fanatic, the Home Chef Hero, or the Pro Kitchen Elite. Hand Forged Knives, Top Notch Customer Service, 120 Risk-Free Trial, Lifetime Craftsmanship Warranty, Free Shipping in the US & Canada.
foldedsteel.com (foldedsteel.com) has 77 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
77 approved reviews, newest moderated first
Excellent customer service. Gorgeous knives. Great quality. All the knives hold an edge very well. The people behind the scenes are quick to answer questions and concerns. 10/10 will be a forever customer.
By Kevin S.
Simply beautiful!
By Marybeth
Very well packaged, the knives were even oiled which I thought was an excellent idea. Came with oil and a wipe rag 👍👍 up. The leather pouch seems to be of high quality. The knives look amazing and well balanced, all in all. I'm very VERY IMPRESSED.
By Shaun M.
i have never had a product better presented for delivery . it was a please to open up and see the care you put into wrapping .
By robert S.
So far I think they are great. For them to know and understand that the wood box for the steak knives has a flaw and send a free leather wrap replacement is just outstanding customer service. I do quite enjoy the box,it looks great on the counter. But ,most importantly, the knives are very well crafted ,I hope to purchase more in the future.
By John P.
They arrived well packaged in a timely manner. I have to say they are some serious eye candy! Just gorgeous! I would have given 4.5 stars, but that’s not an option. My only deduction would be for sharpness. While they are certainly sharp enough to use for ordinary kitchen use right out of the box I expected them to be just a bit more sharp. It didn’t take much to get them up to where I thought they ought to be though. Overall I love them!
By Joe
Love my new products .. I like how easy it is to use the website and how quick they respond..
By Jeremy
This was my second purchase from this company and they knock it out of the park every time.
By Scott K.