Focus Pointe GlobalReviews of focusgroup.com

This is my experience with Focusgroup.com aka Focus Pointe Global. You need to accumulate 5,000 points which is $50 before you can collect your reward in the form of a physical or virtual gift card. The email you get after redeeming points states it will take 4-6 weeks to process your payout. For every 10 or more surveys I started, I was only able to successfully complete one or two of them. I kept getting the message that I didn’t qualify or I had already taken that survey. It’s frustrating when you have spent 10 minutes answering specific questions that go beyond demographics (age, gender, location, income etc.) and receive the message that the survey is terminated. Once I finally got to the point of redeeming there was a very quick message that flashed up on my computer screen that stated they are currently experiencing significant delays…. I immediately received an email stating, “Redemption fulfilment occurs approximately 4-6 weeks after your request.” This was not good news. If you use other survey sights you know that redeeming points can be instantaneous and with a lower threshold like 1,000 points. I also noticed that the time shown to take a survey on the selection screen is often different from the time you are shown once you start the survey. Example: I started one today that showed 2 minutes yet after answering a bunch of questions I received a message to start the survey which would take 20 minutes. It’s like a bait and switch. Some of the surveys have invasive privacy policies and want to share your name, email, phone number, and address with other companies. I am okay with surveys that collect usage and product information as long as it's anonymous. Be mindful that some of those cookies they put on your computer appear to track what websites you are visiting after you are done with the survey. The problem I have with this type of activity is that it’s not obvious. You must take the initiative to click on the privacy policy and read through several pages of irrelevant content to find out what they are tracking. Some companies are very forthright about what they collect and others have it buried.

Here's the thing Focus Group offers a decent incentive for whatever you choose to do either the surveys or the online focus group through Sago. But they make you wait forever to get whatever giftcard you choose to redeem, it now states in 20 business days and thats really 30 days(so a month)! 🤬 REALLY!! Other sites are way faster for the same amount as focus group is offering, they need to step their game up and get with the program!