Sunday, November 8, 2026 · Customer reviews of US businesses
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561 reviews
Focus CameraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer from Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we are proud to serve millions of customers worldwide.
Focus Camera (focuscamera.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
561 approved reviews, newest moderated first
My original order (made of glass) was shattered when it got to my doorstep. I called and they sent a new one out, no questions asked. No hassle, nothing. I was a little skeptical buying a water pipe from a camera store but HECK, I have no complaints! 🥰
By Jku A.
Focus camera is a crap company. I bought a water heater for camping from them.... it cost dang near $400. It had a bunch of issues. I couldn't get them to help me, so I called the manufacturer. They let me know that the serial number on my water heater was a model that was 3+ years old. Focus camera charged me max price for something they were trying to clear off their shelves that they knew had issues. They wouldn't post my reveiw to warn other consumers. So, don't go to them, they are looking to get you next.
By Montana
Fast shipping!!
By Javier
Very pleased with the ease it was to order the Panasonic earbuds. Received them is good time. I like a vendor that's not Amazon to deal with. Thank you
By Tanya C.
Excellent price and very fast shipping
By Tom V.
I see a bunch of bad reviews here for Focus, but my Audio Technica AT2020 package deal was FABULOUS!!!!! The supposed 2 day free shipping was 2 days late from New York to California, but everything was perfectly brand new. I plugged it all in and it all works as beautifully as expected for what I bought. No complaints here!!
By Tim M.
I ordered two bluetooth headsets and the one was perfect. The sound is great, it works awesome and we love them. The second set would never sync. We tried everything and they won't go into pairing mode. Focus Camera was awful! Three ignored emails then I went to Paypal. Then, of course they responded but only with a mailing label and a note that it had to have "original packaging". I explained that when one set worked we thought it was us and I tossed all the packaging. They wouldn't even talk to me after that. This all happened two weeks from original order and a week after receiving them. Still no help! Awful customer service!
By Robin P.
Best bundle online for the Sigma 150-600 camera with Sony e mount adaptor. I wish I could have chose my currier because FedEx was late again. But I won't fault them. I love this lens. The packaging was very secure and everything was pristine. I bought the new leaf warranty through them too. I would buy from them again because they shipped my product very quickly and it came as described.
By Ben
