FNBO (First National Bank of Omaha)Reviews of fnbo.com

Response from FNBO (First National Bank of Omaha)· Jul 9, 2026

Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience caused by not having your overpayment funds available to you. We completely understand how concerning this can be. If you contact us at 888-283-5228, we would like the opportunity to make this right.

Response from FNBO (First National Bank of Omaha)· Jul 9, 2026

Graciella, we're truly sorry to hear about your experience, especially with your birthday trip coming up! That's definitely not the situation you want to be in when you're trying to plan something special. We understand that credit card application processing times can vary depending on a number of factors, and we completely understand how frustrating that must feel when you're working with a specific timeline. We'd love the opportunity to help address your concerns. Give our 24/7 Customer Care team a call at 888-530-3626 and we'd be happy to look into this with you!

Response from FNBO (First National Bank of Omaha)· Jun 27, 2026

Mike, we're truly sorry to hear about your experience and the frustration this situation has caused you. We can only imagine how upsetting and disappointing this must be. Your concerns are important to us and are not taken lightly. If you have any questions or would like to discuss your account further, please call our 24/7 Customer Care at 888-530-3626. We appreciate you bringing this to our attention.

Response from FNBO (First National Bank of Omaha)· Jun 23, 2026

John, we're truly sorry to hear about your frustration with the payment processing timeframe on your account. We understand how concerning and unsettling it can be when payments don't reflect as quickly as expected. We can only imagine how frustrating it must be to feel uncertain about where your payment stands. Your concerns are important to us, and we appreciate you taking the time to share the details of your experience. If you have any questions or would like to discuss your account further, please call our 24/7 Customer Care at 888-530-3626, and our team would be happy to assist you. We appreciate you bringing this to our attention.

Response from FNBO (First National Bank of Omaha)· Jun 21, 2026

Lido, we're truly sorry to hear about your experience and the frustration this credit limit change has caused you. After more than a decade of loyalty and a spotless account history, we completely understand why this situation feels so disheartening and discouraging. Your dedication as a long-time customer means a great deal, and we can only imagine how upsetting it must be to face such a significant change after so many years of commitment. We want to make sure your concerns are heard and addressed. Credit limit decisions are based on a variety of factors, and we understand that doesn't make this any less frustrating for you. Please don't hesitate to call our 24/7 Customer Care at 888-530-3626, and our team would be happy to answer any questions you may have. We genuinely appreciate your years of loyalty and for taking the time to share your experience with us.

Response from FNBO (First National Bank of Omaha)· Jun 21, 2026

We're truly sorry to hear about your experience and the frustration this situation has caused you. We understand how incredibly upsetting it is when an isolated incident impacts your credit history, especially after years of consistently making on-time payments. We can only imagine how discouraging it must feel to be in this situation after such a strong track record. Your concerns are important to us, and we appreciate you taking the time to share the details of your experience. If you have any questions or would like to discuss your account further, please call our 24/7 Customer Care at 888-530-3626, and our team would be happy to assist you. We appreciate you bringing this to our attention.

Response from FNBO (First National Bank of Omaha)· Jun 16, 2026

Ken, we sincerely apologize for the difficulties you've experienced with payment processing. We can only imagine how frustrating this has been for you, and we want you to know that your concerns are taken seriously. We'd love the opportunity to learn more about your experience and do better for you. Please don't hesitate to call our 24/7 Customer Care at 888-530-3626, and our team would be happy to assist you. We truly appreciate you taking the time to share your feedback.

Response from FNBO (First National Bank of Omaha)· Jun 12, 2026

Thank you for taking the time to share your experience, and we're truly sorry to hear about the frustration and stress this situation has caused you. Dealing with unauthorized charges is never easy, and we understand how upsetting it can be — especially when you feel unheard. We'd like the opportunity to look into this further and make sure your concerns are properly addressed. Please reach out to our Disputes Department at 888-238-5070 and reference the case number provided in your email so our team can assist you directly. We appreciate your patience and hope to resolve this for you.