FMS is an awesome company
FMS is an awesome company. Awesome planes full of extras easy to assemble. I bought three Cessna 182’s my favorite plane.
By Scott K.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
368 reviews
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FMS offers top-notch RC airplanes & RC cars with aesthetic design and exhilarating performance, get your model to scale the fun. Any questions about your purchase, please contact us anytime.
FMS Hobby (fmshobby.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
368 approved reviews, newest moderated first
FMS is an awesome company. Awesome planes full of extras easy to assemble. I bought three Cessna 182’s my favorite plane.
By Scott K.
First thank very much for everything you make things happend !!! I want to said a big thank you to Mr Shanning. You deserve a raise because of you I can fly a new plane and a very good one. The service is amazing, respond fast and they ship fast with no bad surprise. Thank you FMS and hope to do do business with you again soon. Just one thing, it will be very cool if you have model the ww1 giant scale.
By Daniel V.
Very well made RcModels! I like Toyota's and hope for more hardbody-Models like tacoma and lc80...
By Andreas F.
Your customer care is superb. I learned a lot from Dan. Delivery was on time. Product remains to be tested but I've seen a lot of good reviews about it. No reason to doubt it, a lot of excitement to look forward to. Thank you FMS.
By RamBar
The new F100 fcx18 ll is one of the best 18 scale trucks that is realistic out there they knocked it out of the park this time two thumbs up FMS
By Leo
I am a new entrant in rc hobby. Bought an FMS cessna 1500. Assembled basic and took it to an rc field for xp flyers to set up transmitter and controls. It seems right wing flap was DOA. Short video was created and sent to FMS and they acknowledged that servo was not functioning. Only offered a replacement servo sent in for for a new hobbyist to fix on his own on a brand new plane out if box. Not interested in replacement or at least a new wing replacement to prevent a new flyer from getting discouraged trying to rip open a wing and fix a new plane that should have been working out of the box and not addresing their poor QC issues. And at the end not even responding to whether they sent in a replacement servo when I inquired again.
By Arif N.
Response from FMS Hobby· Aug 26, 2026
Hi, we’re very sorry for the inconvenience and frustration this experience has caused, especially as you’re new to the RC hobby. We understand your concerns about having to repair a brand-new aircraft out of the box. Our customer support team will reach out to you directly to look into the issue and help find a suitable solution. We truly appreciate your patience and hope we can make this right for you
Me encantan sus crawlers por el detalle y sus calidades, es el segundo que compro, pero del servicio postventa mejor olvidate, me he puesto en contacto con ellos para una duda sobre electronica del k5 blazer fcx10, y un mensaje automatico me ha dicho que responderian entre 24-48 horas, hoy es el cuarto dia y sigo sin respuesta. Otra cosa mala que tienen es que para repuestos y aftermarket hay muy poco o casi todo esta agotado.
By cliente
Response from FMS Hobby· Aug 26, 2026
Hi, we’re very sorry for the delay and the frustration this has caused. We truly appreciate your support of FMS and are glad to hear you enjoy our crawlers. We understand your concerns regarding the response time and the availability of spare and aftermarket parts. Our customer support team will contact you directly to assist with your K5 Blazer FCX10 electronics question. Thank you for your patience and for sharing your feedback with us.
Dear Customer Service! Honestly, I am starting to get completely frustrated with the administration. I have been waiting patiently for days, constantly inquiring, but I still do not receive any specific information or expected date. I understand that logistical problems may occur, but as a customer I have the right to expect to receive accurate and regular information in such a situation. Please, please write clearly when the package is expected to be re-shipped. If you still cannot tell me this, please let me know, because in this case I would like to cancel the purchase and request a refund of the purchase price. Thank you for your prompt response.
By Majdi A.
Response from FMS Hobby· Aug 6, 2026
Hi Dear, We sincerely apologize for the frustration and inconvenience caused by the delay and the lack of clear updates. We completely understand your concerns and truly appreciate your patience while waiting for your order. We are sorry that we have not provided you with the timely and specific information you expected. Our customer service team will contact you directly as soon as possible to review your order status and help resolve the issue, including discussing the next steps for your shipment. Thank you for your understanding and patience. We will do our best to assist you and provide a proper solution.