James is great!
James is great!
By Shannon
Response from Franklin Machine Products· Apr 29, 2021
Hello Shannon, We agree, James is great! Thanks for giving him a shout out!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
418 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 316 reviews with 5 stars · Clear filters
James is great!
By Shannon
Response from Franklin Machine Products· Apr 29, 2021
Hello Shannon, We agree, James is great! Thanks for giving him a shout out!
Great company, great prices, excellent inventory, easy ordering.
By customer
Response from Franklin Machine Products· Apr 29, 2021
Thank you for the positive comments. We will continue to grow with our customer needs.
Thank you for taking the time to make sure I ordered the proper scales.
By Carolyn Sopczak, General M.
Brooke And Arden were both great!!!!!
By customer
Fast service and product send as described.
By customer
great service
By Robert
It is much easier now.
By customer
I ordered on line and the process was simple. The product was shipped almost immediately. All Products were in stock. I was provided order tracking information without having to ask for it.
By Bill S.