Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
418 reviews
Franklin Machine ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 316 reviews with 5 stars · Clear filters
What is known doesn't have to be spoken , excellent work !
By INTEGRITY I.
Response from Franklin Machine Products· Dec 1, 2019
Thank you for the positive feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
Good at what yall do. THANKS CARROL BOREL
By CYPRESS BAYOU C.
Response from Franklin Machine Products· Dec 1, 2019
Thank you for the great feedback. We love helping people like you do what they do best. Thank you for choosing FMP.
always responding quick and shipping very quickly, good prices, thanks for the service and support .
By Jenaro M.
Response from Franklin Machine Products· Dec 1, 2019
Hi Jenaro, thank you for the positive feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
Always get my question answered and prompt delivery
By Gene
Response from Franklin Machine Products· Dec 1, 2019
Thank you, Gene, for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
Great, Overall always good
By CHURCHS CHICKEN #.
Response from Franklin Machine Products· Dec 1, 2019
Thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
always good to work with and ships quickly
By DIERBERGS MARKETS I.
Response from Franklin Machine Products· Nov 26, 2019
Thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
I price check all replace parts at 5 different sources and FMP almost always has the lowest price.
By Johnny A P.
Response from Franklin Machine Products· Nov 26, 2019
Hi Johnny - thanks for the review! We always strive to have the parts our customers need at the best prices. Thanks for being an FMP customer.
My sales rep. is mary hyde. , i cannot say enough as to her knowledge and helpfulness.
By JON M.
Response from Franklin Machine Products· Nov 26, 2019
Hi Jon - thank you for the wonderful feedback! Mary and our whole team at FMP appreciate your comment and your business!
