Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
418 reviews
Franklin Machine ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 316 reviews with 5 stars · Clear filters
Great shelving unit for my business! Keeps everything organized!
By RITAS ITALIAN WATER ICE & FROZEN C.
Response from Franklin Machine Products· Dec 8, 2019
Glad to hear we were able to get you the parts you need to keep your business organized! Thank you for the review!
Great service
By 1700 CAFE & B.
Response from Franklin Machine Products· Dec 8, 2019
Thank you - great to hear that we at FMP are able to help you keep your business running!
Great job that you guys are doing there, keep it going. Thanks
By CHUCK E CHEESE #.
Response from Franklin Machine Products· Dec 8, 2019
Thank you for your feedback! We plan to keep providing the top-level service and products you are used to!
Whenever I walk in I know I’m leaving with what I came for and exceptional service .
By REEL PLUMBING & H.
Response from Franklin Machine Products· Dec 4, 2019
Thank you so much! With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
They have everything we need and customer service is great also.
By DENNYS #.
Response from Franklin Machine Products· Dec 4, 2019
Great to hear this feedback! We look forward to continuing to serve your parts and accessories needs. Thank you so much.
I have a very good expierence. Very helpful and if you have options and good prices.
By SECOSUEMP S DE R.
Response from Franklin Machine Products· Dec 4, 2019
Thank you! With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
Fast and quick service and delivery
By CHUCK E CHEESE #.
Response from Franklin Machine Products· Dec 4, 2019
Thanks for your feedback! We are happy to continue to provide the level of service your company deserves!
Very good in everything
By EUREKA RESTAURANT R.
Response from Franklin Machine Products· Dec 4, 2019
Thank you! Glad to hear you've been happy with FMP and look forward to continuing t o serve your business!
