Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
418 reviews
Franklin Machine ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 316 reviews with 5 stars · Clear filters
knowledgeable staff and quick ship time/fill rate
By Debbie W.
Response from Franklin Machine Products· Dec 23, 2019
Thanks, Debbie! The entire team at FMP works hard to make your job easier, and we appreciate the review!
Excellent Experience
By Mark W.
Response from Franklin Machine Products· Dec 23, 2019
Great to hear, Mark! We hope to provide many more experiences to your business in the future!
They were there for me in a bind, very loyal to meeting their customer's expectations and friendly people. Great Company.
By CHAD P.
Response from Franklin Machine Products· Dec 23, 2019
Wow, Chad, that is so great to hear! Really makes our day here at FMP! We will always go above and beyond for customers like you working hard every day. Thanks so much for the great review.
I can always find what I need when I cant get it from anyone else Its great Thank you FMP
By IHOP #.
Response from Franklin Machine Products· Dec 10, 2019
Thank you for the positive feedback. With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
FMP's staff is professional and helpful. Jessica is knowledgeable and friendly.
By CEILING EASE CLEANING I.
Response from Franklin Machine Products· Dec 10, 2019
Thank you so much for the positive feedback! Our staff is always happy to help you keep your business running smoothly!
Eileen is excellent and helpful. Thank you.
By ALL ABOUT F.
Response from Franklin Machine Products· Dec 10, 2019
Thank you! We're happy to pass along your positive feedback.
As a service provider FMP always delivered are needs , in a timely fashion and haven't any disappointment in our purchases. doing business since 2015. Keep up the good work FMP.
By CkrserviceLLC
Response from Franklin Machine Products· Dec 8, 2019
Thank you for your review! All of us at FMP look forward to continuing to fulfill your parts and accessories needs.
Great group of knowledgeable personnel
By JOE M.
Response from Franklin Machine Products· Dec 8, 2019
Thank you, Joe! Our team works hard to understand your needs and fulfill them efficiently.
