FMmedsReviews of fmmeds.com

Response from FMmeds· Jul 1, 2026

We understand how frustrating it must have been to experience delays and communication challenges, especially after purchasing a full year of treatment in advance. We sincerely regret that this was your experience. Your feedback is important to us, and we're committed to improving our communication and overall experience for our patients.

Response from FMmeds· Jun 25, 2026

We understand how frustrating it can be to experience billing concerns while still waiting for your medication. The duplicate charge concern has been addressed, and our team is actively assisting with the order. Support will be reaching out directly to provide further updates and ensure you receive the assistance you need.

Response from FMmeds· Jun 24, 2026

We understand how concerning it can be to believe you may not have received enough medication, especially when it impacts your treatment schedule. Our team reviewed your concerns and provided additional guidance regarding the prescribed dosing instructions. We understand how confusing medication measurements can sometimes be, and we're committed to helping ensure patients feel confident and supported throughout their treatment.

Response from FMmeds· Jun 17, 2026

We understand how frustrating it can be when communication and shipping timelines do not meet expectations, especially when waiting on important medication. This is not the experience we aim to provide. Our team is reviewing your concerns and will continue working to provide the support and clarity you deserve.

Response from FMmeds· May 28, 2026

We understand how frustrating delays and confusion around dosage can be, especially when expectations are different from what was received. The treatment plan was adjusted through clinical review to ensure the restart process remained safe and appropriate. Support has responded with additional guidance, and clinical questions can always be reviewed further through the patient portal.

Response from FMmeds· May 22, 2026

We understand how frustrating and disappointing this experience has been, especially after making repeated efforts to prevent delivery issues while being away from home. Unfortunately, a series of carrier related delivery complications impacted the shipment and created understandable concerns regarding the condition and handling of the medication. We sincerely regret that the experience did not provide the level of service and communication expected, and appreciate the opportunity to learn from this feedback.

Response from FMmeds· May 5, 2026

Trying multiple times to complete intake, being billed twice, and receiving unexpected orders would be incredibly frustrating, and this is not the experience we aim to provide. This situation appears to be related to timing between a delayed order and a more recent refill. Our team is reviewing this closely and will be reaching out to walk through everything with you, clarify the charges, and make sure this is fully resolved.

Response from FMmeds· Apr 29, 2026

Trying multiple times to reach a clinician without a response, especially while not seeing results, can be very frustrating and discouraging. This is not the level of care we aim to provide. Support will be reaching out directly to make sure your concerns are fully reviewed and that you receive the guidance and follow up you’ve been seeking.