Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
200 reviews
FlyUSASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FlyUSA brings together unrivaled expertise and innovative technology to provide a seamless travel experience. Whether it is lunch in Miami, or a last-minute business meeting in Dallas, we will get you there. 24 hours a day, 365 days a year.Our hand-selected network of aircraft are held to the highest standards in the industry. In combination with our global network of over 7,000 FAA-Certified aircraft and our commitment to providing cost effective solutions – with FlyUSA, you will be given the best options at the best price.
FlyUSA (flyusa.com) has 200 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 186 reviews with 5 stars · Clear filters
On time....well maintained aircraft.... comfortable interior..... uneventful trip
By Gordon
Response from FlyUSA· Apr 6, 2025
Hahahah Gordon, in this industry uneventful is what we all hope for. We are very happy you were pleased with your aircraft and crew. Duncan is available when you are ready to travel again!
Timely, friendly pilots. Good follow up by everyone.
By Thilo B.
Response from FlyUSA· Apr 6, 2025
Thilo, thank you for your review! We are so happy you had a great experience. Conner is here for you when your next trip pops on the schedule!
Matt was an excellent representative. He was available to answer all questions at any time and was extremely helpful with all requested changes!
By Chip O.
Response from FlyUSA· Feb 15, 2025
Hi Chip, thank you for taking the time to write such kind words. Matt is definitely a valued member of the team for his commitment to his clients. We are so happy to hear you felt that on your end with his availability and helpfulness! As you know, he is ready any time you'd like another quote on a future trip!
Great experience
By Lauren
Response from FlyUSA· Feb 15, 2025
Hi Lauren, short & sweet I love it! Thank you for the review, we look forward to exceeding your expectations for next time!
All details were well planned and followed. Everyone was friendly, courteous and helpful, especially pilot Michael. A very enjoyable travel experience. Thank you!
By John G.
Response from FlyUSA· Feb 15, 2025
Hi John, thank you for taking the time to write this review! We love hearing that each person you dealt with throughout the charter process gave you something to smile about! Matthew is ready anytime you have another trip get added to the calendar.
This was our first time chartering a private plane and it was seamless. They pretty much hold your had through the entire process. It was exactly what I was looking for and I highly recommend FlyUSA!
By Nolan L.
Response from FlyUSA· Feb 15, 2025
Hi Nolan, welcome to the world of private charter! We are ecstatic to hear your trip went seamlessly. Jordan is just a phone call away when you are ready for your next excursion!
Great planes and pilots
By Jeremiah N.
Response from FlyUSA· Jan 26, 2025
Hi Jeremiah, love that you were happy with the aircraft & crew! Chelsea definitely knows how to pick the best options for her clients. She is ready when you have your next travel spot locked in!
Kristen, as always, was very communicative and made sure everything went smooth. The pilots were professional, we took off and landed on time. We couldn't be more pleased!
By Greg K.
Response from FlyUSA· Jan 26, 2025
Greg we are so happy to hear you had a smooth travel experience. We are not even sure Kristen sleeps because she answers her clients at all hours of the day and night to make sure they have the information they need. Reach out to her anytime you would like your next quote!
