Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
200 reviews
FlyUSASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FlyUSA brings together unrivaled expertise and innovative technology to provide a seamless travel experience. Whether it is lunch in Miami, or a last-minute business meeting in Dallas, we will get you there. 24 hours a day, 365 days a year.Our hand-selected network of aircraft are held to the highest standards in the industry. In combination with our global network of over 7,000 FAA-Certified aircraft and our commitment to providing cost effective solutions – with FlyUSA, you will be given the best options at the best price.
FlyUSA (flyusa.com) has 200 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 186 reviews with 5 stars · Clear filters
From start to finish, Chelsea was fantastic. Easy to work with, easy to reach her , excellent. Pilots were also excellent. Plane very clean and well stocked.. can’t wait to go again!!
By Pam Y.
Response from FlyUSA· May 12, 2025
Pam I'm so happy you and your furry flyers had a great time! Chelsea is an amazing team member always wants the best for her clients. She is available at all hours when you are ready for your next trip.
From day on the entire process was seamless. Bryan and his team were extremely helpful and went above and beyond to help us with every aspect of our travel needs. Will recommend to others
By Vojtech B.
Response from FlyUSA· May 11, 2025
Vojtech, seamless is exactly what we aim for! We are so happy you felt so cared for on your end. Bryan is an excellent advisor to have in your corner. He is ready whenever your next trip pops up!
Great service from Cole and everyone at FlyUSA
By David M.
Response from FlyUSA· May 8, 2025
Thank you so much for your review David! We are so happy to hear you enjoyed your experience. Cole is available whenever you need his services next!
Flight was on time and pilots were very polite. Only issue is wish operations was more responsive.
By customer
Response from FlyUSA· Apr 24, 2025
Michael, thank you so much for this feedback. We will make it our priority to exceed your expectations of responsiveness for your next trip! Jordan will be available whenever your next travel opportunity comes up.
This was my first time flying private. Fly USA made the entire experience easy and exciting! Jill helped with booking, and was available and happy to answer any questions that we had. My dog was also able to fly with me.
By Cora S.
Response from FlyUSA· Apr 6, 2025
Cora, we definitely love flying our furry friends! Jill is extremely knowledgable and I'm so happy she gave you a great first experience. She is here for you and all your future travel needs!
I had an amazing weekend to Charleston with FlyUSA. Easy to book and the crew was extremely kinda and professional. I plan to use FlyUSA for all my private travel moving forward.
By Alanah M.
Response from FlyUSA· Apr 6, 2025
Alanah it's so nice to hear you enjoyed your vacation! We are honored you chose us to assist with your travels and are excited to continue being your charter provider!
Matt responded to me ASAP after we experienced a last minute cancellation by another provider. He was clear, direct, mission focused and just purely there to help. He got us options then an aircraft immediately to our closest FBO and communicated with flawless precision every step of the way. Saved the day for a family in a pinch and we couldn’t be more thankful. 5-star service from a perfect gentleman and terrific organization.
By Don
Response from FlyUSA· Apr 6, 2025
Don, we are so happy to hear that Matt saved the day for you and your family! He is excellent at providing the best options urgently. Hopefully he has earned your business for a future trip and you can see his skills shine with a little more notice!
Bryan and the team at Fly USA deliver on the promises they make to their clients. That is to rare today in business. If you value quality, reliability, and expertise look no further.
By Ted
Response from FlyUSA· Apr 6, 2025
Ted, thank you so much for this top tier review! We definitely do our best to accommodate every possible request thrown our way, and are glad you experienced this on your end. You are in the best hands with Bryan in your corner.
