Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
200 reviews
FlyUSASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FlyUSA brings together unrivaled expertise and innovative technology to provide a seamless travel experience. Whether it is lunch in Miami, or a last-minute business meeting in Dallas, we will get you there. 24 hours a day, 365 days a year.Our hand-selected network of aircraft are held to the highest standards in the industry. In combination with our global network of over 7,000 FAA-Certified aircraft and our commitment to providing cost effective solutions – with FlyUSA, you will be given the best options at the best price.
FlyUSA (flyusa.com) has 200 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 186 reviews with 5 stars · Clear filters
Communication is pretty good thanks to Jared.
By Gary M.
Response from FlyUSA· Jun 1, 2025
Gary, we are so happy to hear Jared has been able to keep you fully informed throughout every trip. We are excited for your next flight and will have the Rolling Rock's ready!
The flights were on time and they took very good care of my mother
By Joan
Response from FlyUSA· Jun 1, 2025
Joan, thank you for this review! We were honored to get the chance to take care of your mother and get her to the wedding. Jared is available any time you or your mother would like to travel next!
From the first conversation through the end of the trip everyone was absolutely professional and very helpful.
By Steve M.
Response from FlyUSA· Jun 1, 2025
Steve! We are so happy you and your cats had a 5 star travel experience. Matt and the rest of the FlyUSA team are here for you any time another trip pops onto your calendar!
Chelsea Logan always makes our travels simple. She is the most responsive person I communicate with. She’s always answers her phone, and if unavailable follows up with a text message within seconds. She has the answer to every question I’ve asked and responds quickly with quotes. She always follows up after a flight to make sure everything went smoothly. I have priced other brokers in the past, and the prices have been competitive. The reason I’ve not considered other companies is Chelsea. I worry I wouldn’t find anyone better to deal with. Her value exceeds any savings I’ve seen with other brokers.
By Bradley Allen Waddell J.
Response from FlyUSA· Jun 1, 2025
Bradley, you hit the nail on the head. Chelsea is amazing not only with knowledge but a genuine heart of gold always wanting the best for her clients. She even had fast responses with a broken arm! We are so honored you have chosen FlyUSA over other competitive brokers. As you know Chelsea is ready any time you would like your next quote!
Great crew and attention to detail.
By Pam R.
Response from FlyUSA· Jun 1, 2025
Pam it is truly always a pleasure flying you and your groups! We are so happy you've felt 5 star service overall. As you know Matt is always available when you need him next!
the pilots are always so friendly and helpful. Conner is very good at his job, i appreciate everyone making it very special for myself and my guests.
By john D.
Response from FlyUSA· Jun 1, 2025
John we are so happy you and your guests enjoyed your trip & champagne! Conner is so knowledgeable in this business he is a great person to have in your corner. He is ready any time you have another excursion come up!
On time. Cheerful and effective service, Well-stocked. Talented pilots with good people skills. My guests were very pleased. I was too. Great communications to insure ground transportation was on the ramp.
By Do S.
Response from FlyUSA· Jun 1, 2025
Doc we are so happy to hear you and your guests had such a pleasant travel experience. Our client experience team strives to make your ground transportation seamless, glad you felt that on your end! When your next trip pops up Jared is ready to assist.
Both planes were exceptionally clean, well maintained and the pilots were great, knowledgeable, friendly and accommodating. I would fly again with these crews and company, anytime, anywhere.
By Kent N.
Response from FlyUSA· Jun 1, 2025
Kent, this is amazing to hear you had such a 5 star experience overall! When you are ready for your next trip Chelsea is just a phone call away 😊
