long holds then discovered we got…
long holds then discovered we got charged 2 times on cc statement
By Teresa
The Fair Hearing score
4.7/ 5
Excellent
40 reviews
TravelayRating distribution
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What customers rate
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About Travelay
Important Notice: Travelay’s official review platforms are intended exclusively for genuine customer feedback relating to actual business interactions and travel services. Any former employee, contractor, or fulfillment-center personnel who knowingly uses these platforms to publish false, defamatory, misleading, retaliatory, or malicious content arising from an employment dispute, termination, personal grievance, or financial loss unrelated to a genuine customer transaction may be subject to investigation and appropriate legal action. Travelay reserves all rights and remedies available under applicable law to protect its reputation, customers, employees, and business interests.Travelay is a human-first travel service provider dedicated to bringing transparency, empathy, and unbeatable savings back into the flight-booking experience. As a U.S.–based brand built on trust and personal connection, we specialize in domestic and international flights, offering exclusive phone-only fares, flexible payment options, and round-the-clock customer support through real, dedicated agents — never bots.Unlike traditional OTAs that prioritize automated systems, Travelay focuses on personalised service. Every trip is handled by an experienced Travelaygent who helps you compare flights, find better routes, avoid unnecessary fees, and secure the best value based on your travel needs. Our team goes above and beyond to ensure a smooth, stress-free journey from the moment you search to the moment you fly.Through TravelayPay, our trust-based pay-later program, travelers can book flights and pay in flexible installments — before or after travel — without credit checks. This unique offering sets Travelay apart as one of the few travel companies that truly understands real-life situations and supports customers with genuine flexibility.Travelay continues to innovate its booking experience with smart search technology, curated deals, human-assisted booking, and transparent communication at eve
Travelay (flytravelay.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
- Also known as
- flytravelay.com
- Website
- flytravelay.com
- Category
- Activities & Tours
- Location
- Lewes, Delaware
- Listed on The Fair Hearing
- 2026