Avoid if you think you might want assistance
Rude people from start to finish. Particularly the TSA guy on Wednesday 14th Jan around 17:00. My daughter and I were obviously lost because the signage for connecting airlines is non existent. A uniformed officer was walking with another and I politely said, excuse me… could you….. but before I could ask… direct me to BA terminal, he said loudly and with no eye contact “ I’m on a break”!! What an unprofessional person, basically if you are in uniform walking the airport you are representing the airport!! You are a rude nasty person I hope you are reading this! As well as this, everyone we encountered at this airport hated being there obviously and was unwilling to help!! Avoid it at all cost
By Alison N.