Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
809 reviews
FlyNYONSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.
FlyNYON (flynyon.com) has 809 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
809 approved reviews, newest moderated first
Amazing view amazing captain! (Raffy, you did great job lol😆)
By customer
Response from FlyNYON· Apr 24, 2026
We're happy you enjoyed the amazing view and the pilot's service! We appreciate your positive feedback and thank you for sharing.
check-in was organized, quick, and simple. All of the staff was kind and knew enough to be flexible with each situation at hand.
By Ken B.
Response from FlyNYON· Apr 23, 2026
We're happy to hear that check-in was organized and quick. It's great to know our staff was kind and flexible. We appreciate you taking the time to share your experience!
I’ve flown with FlyNYON before, and this experience confirmed my concerns—it feels like they’re constantly trying to upcharge. From the moment we walked in, the front desk girl was rude. No greeting, no professionalism—just “you have a flight, what time?” right off the bat. A couple years ago, I arrived early and was told I had to pay an extra $200 just to “guarantee” a side door seat. This time, I arrived at 7:20 for an 8:20 flight and was told we were “late” and had to upgrade to a 30-minute flight. The price jumped from the $75 base to $250, then suddenly he said he’d “do me a favor” and make it $100. That alone felt like a scam. When I pushed back, the story kept changing—suddenly we could still take the original flight. We even had time to watch the safety video and get fully set up for the 8:20, which proves we weren’t late at all. It honestly felt like they were making things up to get more money, possibly because they didn’t have enough people for the shorter flight. On top of that, the experience itself was uncomfortable. I’m 5’11 and my date is 6’2, and we were both placed in a way where we couldn’t even enjoy the “feet out” experience. Meanwhile, another couple was able to switch seats last minute with no issue, which shows the seating rules aren’t consistent at all—the pilot even said it doesn’t really matter where you sit. Overall, between the rude staff, constant upselling, and disorganization, it felt very misleading. Definitely not the experience they advertise.
By Show W.
Response from FlyNYON· Apr 23, 2026
We appreciate you sharing your experience. We're sorry to hear about the rude service, perceived upselling, and seating issues. This is not the experience we aim to provide. We'll review your feedback regarding staff behavior, pricing practices, and seat allocation to ensure a more consistent and transparent experience for everyone. Here at Flynyon we only strive to assist our passengers in every way we can. I assure you on the night of your flight I was only trying to help make the night flow smoothly and ensure the best possible experience for the Birthday celebration.
Our experience was fantastic. They explained everything to us. it was amazin!!! I would definitely do it again
By Yolanda P.
Response from FlyNYON· Apr 23, 2026
We're happy to hear that your experience was fantastic, and everything was explained well! We appreciate your positive feedback and are glad you enjoyed it.
Great on ground staff
By customer
Response from FlyNYON· Apr 23, 2026
We appreciate your feedback and are glad you had a positive experience with our ground staff.
The people are not so friendly and it was so come with no doors at the hélicoptère.
By Gery S.
Response from FlyNYON· Apr 21, 2026
Hello, Please reach out to my directly at [email protected]. I want to speak with you further about this incident. This is not taken lightly and I look forward to speaking with you.
The experience certainly comes at a price, but it’s well worth it! Flying over NYC at night with the doors open and your feet and legs hanging out of the helicopter is an unforgettable experience that ranks right in my top 10 best experiences ever. It’s a mix of adrenaline and amazement! There’s no sense of insecurity—safety on board is taken very seriously. Phones are secured and connected to you via a harness.
By Amaury
Response from FlyNYON· Apr 21, 2026
I am so glad is was worth it! We hope to see you again soon!
Excelente servicio y muy amable todos ! Dedicados al 100% a las personas ! Gracias !!!!
By customer
Response from FlyNYON· Apr 21, 2026
Very happy you had a great time!!
