Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
809 reviews
FlyNYONSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.
FlyNYON (flynyon.com) has 809 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
809 approved reviews, newest moderated first
I was a great experience! FlyNYON team is very nice and attentive, our pilot had a great sense of humor, he also made an introduction of the areas, we were flying over.
By customer
Response from FlyNYON· Aug 7, 2026
We're thrilled to hear you had such a great experience! It's wonderful to know our team was nice and attentive, and that your pilot's humor and introductions enhanced your flight.
Mala experiencia con esta empresa
By MOISÉS JIMÉNEZ V.
Response from FlyNYON· Aug 7, 2026
Hello, We would like to know what happened. Please contact me directly at [email protected].
I was there with my family, 13-July 2026 we late 30 minutes for fly, because our way closed garbage train blocked our road and I called to their we talked they said come we do something, when we wehe there they changed 300$ over for late it too much, I wanted cancel they said we can’t return your many, guys go to another fly company they are crazy
By Mamyrbek
Response from FlyNYON· Aug 7, 2026
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your trip to our facility was delayed. Our travel reminder emails include detailed directions and guidance for navigating the train crossing near our location, as this can occasionally cause delays. In addition, we provide a 15-minute grace period to accommodate unexpected travel issues whenever possible. Based on your arrival time, your group arrived approximately 30 minutes after your scheduled check-in. Because we were operating during a busy period, we had to enforce our late arrival policy to ensure flights remained on schedule for all guests throughout the day. We understand this was frustrating, especially after calling us while you were on the way, and we appreciate your feedback. We continuously review guest experiences to see where we can improve our communication and operations. If there is anything further we can assist you with, please don't hesitate to let us know.
Flight was great an all but we were scheduled for 8:50 and had to be there 1.15 ahead of time. Because of the weather we ended up flying at almost 11 pm and they stated no refunds were given even if the flight was canceled due to weather.
By customer
Response from FlyNYON· Aug 6, 2026
We appreciate you sharing your experience with us. We understand how frustrating flight delays due to weather can be, especially when it impacts your schedule. We are always working to minimize disruptions for our passengers. I am glad we were able to extend the operation and service your flight.
The front desk staff is not very kind and welcoming but the staff that actually helps you set up and explain everything and the pilot were amazing and friendly. The overall experience was very nice!
By Danny R.
Response from FlyNYON· Aug 6, 2026
We're so glad you had a nice overall experience and enjoyed your time with our setup staff and pilot! We're addressing your feedback regarding the front desk to ensure everyone feels welcome.
The best experience i’ve had)
By customer
Response from FlyNYON· Aug 6, 2026
We are so happy to hear that you had such a wonderful experience with us! Thank you for your kind words.
Excelente experiencia y logística
By customer
Response from FlyNYON· Aug 6, 2026
Amazing review, thank you
Don’t change peoples flights
By customer
Response from FlyNYON· Aug 5, 2026
We apologize for any inconvenience caused by changes to your flight. According to clause four in our terms and conditions,"FlyNYON reserves the right to cancel, alter, reschedule, or delay any flight due to: weather, air traffic control (“ATC”) delays, temporary flight restriction(s) (“TFR(s)”), or any situation outside of FlyNYON’s control at any time. Cancellations by FlyNYON will result in a flight voucher redeemable for 12 months and is not subject to a seat change fee". Air traffic can change any moment, we try to give notice as much as possible. We apologize if this gave a bad experience. We ensure the safety of all of our passengers and thank you for the feedback.
