Horrible customer service
They have a cancelation policy. I had to cancel for personal reasons. Was well within the guidelines and they wouldn't cancel my order. Have ordered from them before. Horrible customer service
By Amanda M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
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Flyingvape is listed under Smoking & Tobacco.
Flyingvape (flyingvape.com) has 296 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
296 approved reviews, newest moderated first
They have a cancelation policy. I had to cancel for personal reasons. Was well within the guidelines and they wouldn't cancel my order. Have ordered from them before. Horrible customer service
By Amanda M.
The product is excellent customer service is even better I can't say enough about this company there absolutely wonderful
By Claire S.
Fast shipping!
By Amy
Reliable product with fast free shipping I couldn't do better, thanks suorin!
By Robert C.
Great product. Slow Delivery
By Jessica J.
Their products and shipping are over all great. I had a few issues with a couple vapes being broken on delivery. Tried to message customer service several times for any kind of help and never got a reply. I have since gone with another site.
By Morgan
Great prices.Good products.
By Ricardo H.
Ok so I bought a few cart batteries quite a while ago and was supposed to get the leather editions which cost more and was sent the regular plastic ones. When I contacted them about the issue they wanted me to send the products back to them (which is fine) but in order to do so I was expected to go through the hassle of getting a label printed and making a stop to send it. Now here I am reading my old emails thinking again about how they never sent me the items, or refunded the price difference, they told me they’d send the items and they simply didn’t. So I’m sure they won’t do anything about it now since it’s been so long but I have to say I do not really recommend this site. And probably won’t use it again. Poor customer service and lack of follow through.. with all the tax that they are charging for vape now any extra trouble isn’t worth it. Just go to a shop instead
By Bee