Item has not been delivered after…
Item has not been delivered after several weeks of waiting. Not a good experience
By Jackie M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
Flyachilles (flyachilles.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
491 approved reviews, newest moderated first
Item has not been delivered after several weeks of waiting. Not a good experience
By Jackie M.
THIS SITE IS A 100% SCAM! THEY DO NOT MAIL THE MERCHANDISE!
By needknowblue
Response from Flyachilles· Aug 22, 2025
We’re sorry to read your comment and we take this kind of feedback very seriously. Please note that our company ships out all orders and provides tracking information for every package. It seems there may have been a misunderstanding or an issue with the delivery. We would like to look into your order right away—please contact us at [your customer service email] with your order number so we can resolve this for you as quickly as possible. Customer satisfaction is very important to us, and we are committed to making sure every order is delivered properly Flyachilles Team
We bought a ceiling fan only to discover that it was not Underwriters Lab approved, which meant it was not legal to install in our house. Customer service was only so-so.
By Michelle R.
Beautiful and high end selection of items at a reasonable price. The website is well organized and easy to use. Descriptions are very helpful and spot on.
By Mark C.
We placed a large order of industrial sconces, and we could not be happier with the result! Even with any questions about the products, the customer service team is easily 5-stars. I would highly recommend these products to anyone looks for unique lighting!
By Alicia
Helpful and very responsive team- clearly focused on getting me to a good resolution! Much appreciate the help - great experience. Thx
By Akshay K.
Site is pretty straightforward
By Roy A.
I love the look of the lights but only 4 are the warm white that we ordered and the other 4 are bright white.
By J H.