I feel that you should have better…
I feel that you should have better tracking information. From the time of purchase there has been very little tracking information available to me!
By Consumer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
Flyachilles (flyachilles.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
491 approved reviews, newest moderated first
I feel that you should have better tracking information. From the time of purchase there has been very little tracking information available to me!
By Consumer
Can't wait to get the product and hope it is as good as the shopping experience!
By Eric P.
Ordered one of their products and requested for an upgrade of the products. I initially spoke with the customer service rep who said the upgrade will attract an additional charges.I am glad that I received an email from them today that no additional charges will be charged.From the customer service to their email was a wonderful experience.
By Femi A.
It was pretty easy to find what I needed and any questions on lighting intensity I had were answered. I wanted expedited shipping but couldn't find how yo do it. Maybe it will anytime come sooner.they did write yo me .to expedite was 250$ i declined. Nice to adk a bit too pricy. And they offered to split the cost with me. Very nice.
By (User ID 3.
Communication was a challenge at first, however your customer service is A+
By Roy W.
Very good choice. I would appreciate more information about the delivery (time). Thank you
By Hélène D.
Customer service was great. Cleudia was so easy to work with. Being as the company is in Hong Kong and I’m in the States I was a little worried about ordering $10’s of thousands in lights from a new distributor on the other side of the world. The team at FlyAchilles communicated regularly and fulfilled their commitment. They are honorable, and the lights are great!
By SwitchElectric
The website is well put together with a lot of lighting options which I appreciated. The only downside I can speak of is I got a few different discount codes but they couldn’t be used together. Only one at a time. Other than that, I was satisfied and ordered string lights for my wife.
By Alex S.