Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
fly.io is listed under IT & Communication.
fly.io (fly.io) has 20 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 9 reviews with 1 star · Clear filters
THIS IS THE WORST COMPANY THEY LITERALLY SHUT DOWN MY ACCOUNT FOR WHATVER REASON I HAVE 500 IN CREDITS AND SCREWED UP MY ENTIRE GROWING BUSINES I WILL BE SUING THEM IF NOT RESPONDING SOON THESE GUYS ARE BAD
By Patrick L.
BE CAREFULL flyploy, fly.io ARE A BIG SCAM. NEVER GIVE YOUR CREDIT CARD INFORMATION : NO WAY BACK, THEY CHARGE YOU EVERY MONTH WITH NO POSSIBILITY TO CANCEL IT
By Patrick FANTADRAZA A.
Signed up for a free trial and got DAILY email reminders asking me to add my credit card to their website when I only made an account. No unsubscribe button, or way to reply to the email. Seems very predatory in my opinion. I've never had a SaaS email me this aggressively for just signing up for their service.
By Nevin
In july 19, suddenly I got a mail from bank. Fly.io tried to deduct 25$. I instantly sent a mail to there support mail. They said I was activated Prepared Credit! But I never do it. Today I get another mail, they try to charge 747$. After july I don't log into fly.io and my deploy was failed those time. Now when I login after seen this mail. I'm surprise! 22 days ago a project was deployed! But I do not deploy anything. Please stay safe. Never trust fly.io for billing issues. They will suddenly charge from your card. They have various excuse.
By MD Mahfuzur R.
Scammers. They unilaterally added a paid dedicated IP option to all free accounts, even for those who absolutely didn’t need it, and charged the money from the card without consent.
By Alex K.
"Confirm your payment method to keep using our platform" then proceeds to charge me money when i am using the free plan. This is a scam.
By Valentin G.
What a scam. You sign up for the hobby plan, thinking that it will cost you 5 dollars a month to try things out, and then the “extra fee for random services” goes crazy. I don’t understand the people who plan these marketing stunts and make it so hard for the individual to understand the bill and delete the account and get out. This was surely designed to make it hard. What a scam way of making business. You almost had a perfect looking business, but then you had to go down that disgusting road. I will advise all newcomers with hobby projects to stay away from fly.
By Anders S.
An outage of some kind nuked my website and now I can't even find the custom WordPress I uploaded to the attached volume. As a result, I've had to refund a client their maintenance fee for the year. To say I'm annoyed is an understatement. Initially I was very impressed by the platform but now I will telling my colleagues and friends to avoid like the plague. Digital Ocean is harder to setup initially but 100% the way to go if you value reliability
By Jon W.
