Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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115 reviews
FloydSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, we're Floyd. We make furniture for keeping. Simple to assemble, easy to move, and steeped in thoughtful high design. A timeless solution to a modern lifestyle.
Floyd (floydhome.com) has 115 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 13 reviews with 5 stars · Clear filters
The beautifully designed and finished shelf brackets came on time, as promised.
By DHR
Response from Floyd· Sep 10, 2023
We're so glad you are happy with your Floyd purchase! Thank you so much for choosing us and for your positive feedback!
Very easy to construct, and slick looking
By Susan B.
Response from Floyd· Aug 30, 2023
Love to hear it, Susan! Thank you so much for choosing Floyd!
Ease of assembly and great looks. Great instructions with video content as well. This applies to the bed itself, the under bed storage, and the padded headrest.
By Robert
Response from Floyd· Aug 30, 2023
Robert, we are THRILLED to hear this! The videos in particular were a labor of love and one of the things we also find most helpful about assisting with assembly. So glad to hear you had a great experience and are enjoying your Floyd Bed!
This is to balance out the inherent bias of reviewing (i.e. people are more likely to write one in case of a bad experience). I bought the Floyd sofa, delivery from XPO was fine, and the sofa is extremely solid, well designed and manufactured. I'm very happy with it!
By JULIA C.
A very satisfactory purchase of the Bed and Mattress, from online order to delivery and return. Delivery was made after about 4 weeks by XPO. XPO was timely , efficient and very professional: they called a day ahead of delivery, confirmed delivery on the date and 30 minutes before arrival. They helped put all the boxes neatly in a corner of our home. Return of the storage was easy with refund credited quickly. Assembly: we recommend watching the Floyd video on YouTube (not the others) before opening the boxes then rewatching it during the assembly. For the storage, highly recommend that you assess the dimensions and watch the video first before deciding. Do not destroy the boxes and their padding until the very end. Storage: assembly is cumbersome. Requires that you undo the straps that have been fixed under the bed (a task that is not that easy as the bed is low); and then you will end up not using 2 or 4 bases (2 for each storage). Storage place is very small. In summary: we love the minimalist style of the bed and its low height. Floyd products are of quality and its services, including XPO, are customer-oriented, fair and very good.
By Lester S.
