Flow Payments Reviews | Read Customer Reviews of flowpayments.com

Friday, November 6, 2026 · Customer reviews of US businesses

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Flow Payments Reviews | Read Customer Reviews of flowpayments.com

Flow Payments reviews

59 approved reviews, newest moderated first

Dec 1, 2022
Great experience
Great experience, Great follow up. Very informative. Looking forward working with him in Future.
By Atanas Nace P.
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Nov 23, 2022
Thank you soo much Alex
Thank you soo much Alex. You are amazing.
By Dalbir K.
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Nov 22, 2022
This is my first merchant account I…
This is my first merchant account I ever set up. Alex did all the work and explained everything to me. He was very professional and called me back when he said he would and answered every time I called. He stayed on the phone with me and walked me through everything. The crazy part??? THEY HAVE THE BEST PRICES AROUND!
By customer
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Nov 17, 2022
Alex is the best was so patient with me…
Alex is the best was so patient with me and so very knowledgeable !!!!
By Infinity S.
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Nov 16, 2022
The process took slightly longer than I…
The process took slightly longer than I had hoped but Alex was fully involved and made it happen.
By Hiley
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Nov 10, 2022
Terrible company
Terrible company ! Alex Klimchenko should be fired. Non responsive, failed to answer any questions or call back , ended up signup with a competitor.
By John N.
Response from Flow Payments· Dec 6, 2022
We are terribly sorry for the negative experience you had with one of our representatives. You applied for a merchant account on November 7th and followed up for an update with an e-mail to your representative on November 8th. We strive for excellence with every opportunity to assist a new client. You should not have had to wait 24 hours for a response. We did receive the first update from Underwriting in the afternoon of November 9th and you were promptly provided those updates, which included additional requests from underwriting. At that time, you indicated you were already approved with another provider and your file was deleted. Alex has made several attempts to reach out and personally apologize. On behalf of our team, I sincerely apologize for the lack of communication your experienced that day as well.
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Sep 4, 2022
Stress Free
Flow Payments was very helpful in connecting my Company with a payment processing company that fit our needs.
By Tayte H.
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Aug 5, 2022
Brett E. is a rockstar!!!
I had the opportunity to work with Brett E. Brett was such a blessing, a breathe of fresh air! Brett was very diligent, professional and helpful. I cannot express how blessed I feel to have been working with someone who is knowledgeable and cares about you and your business. Brett is truly and asset for Flowpayments and I hope they understand this!
By Cassandra E.
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