FlowersbynoraReviews of flowersbynora.com

Everything was wrong! Completely wrong arrangement sent - nothing like basket that I ordered. Multiple emails suggest their policy allows “substitutions” but surely not just allowing them to send whatever bruised flowers they have leftover. Two calls answered by different people said “email team had it and they would have to resolve it and then THEY BOTH HUNG UP ON ME! Some customer service! I’m not done with this!

My wife had to walk 4 buildings away to pick up her own flowers. The delivery girl called my wife 3 times back to back and when my wife answered the delivery girl was clearly frantic and confused claiming that the campus was just too big and she was lost. All the delivery girl had to do was google the info I left on the directions. There is only 1 Career Center at UTD. I'm just glad my wife had enough foresight to tell her to stay put and she so she could go and track down the delivery girl. So needless to say the flowers weren't a surprise for my wifes birthday. Lesson learned.

Ordered flowers for next day delivery, but received an email two days later saying 'due to supply issues' my order was cancelled. I only received this email in response to my inquiry about the order.

I wish I read reviews...I thought I was supporting local business. This is obvious scam; take your money elsewhere. When I contacted the business to tell them that the bouquet I ordered doesn't resemble the one received they replied to me with their terms and conditions contract. Just wow!

This company misrepresents its services and fails to meet basic business standards. I order get well flowers for my sister. I was very clear when ordering that the order taker should help me pick something the florist had the flowers for. Several hours later I get an email saying we have no flowers today and we are refunding your order. Meanwhile my sister is in the hospital without the flowers to cheer her up. The organize acts like it is a local business but it is actually in Florida running a national web-based business. Stay away from the company.

Order $115 arrangement for our wedding anniversary, what I received was far different from what they advertise. wish I could post a picture to show everyone. company was unwilling to do anything other than a $20 credit. will never use or recommend Flowers by Nora for business again.

Add us to the list of people scammed by this company. We ordered flowers shown in the description with 14 flowers shown from the one side of the photo. The actual bouquet that arrived had 4 total flowers in it. Their customer service was not sympathetic at all. More on the scam part of the website, we ordered one level of bouquet and they charged us for a higher level.

Complaint Regarding Order N‑3118‑874160‑0764 I am writing to express my deep disappointment with my recent order from Flowers by Nora (Order No. N‑3118‑874160‑0764, placed on March 25, 2026). I was encouraged to upgrade to the deluxe arrangement for a fuller and more elegant display, especially since the flowers were intended for a family member’s wake. Unfortunately, the arrangement delivered was nothing close to what was promised. While waiting in line to pay our respects, my husband and I noticed the display and were shocked. The flowers were wilted, sparse, and poorly assembled. The arrangement looked as though it was worth no more than $25, despite costing nearly $100. It was embarrassing and upsetting during an already difficult moment. After the service, I contacted customer service and was told that no action could be taken without a photo. I explained that the arrangement was placed by the casket at a wake, and taking pictures would have been inappropriate and disrespectful. I was told this was “policy,” which only added to my frustration. No reputable company should expect customers to photograph funeral arrangements during a wake. This experience was extremely disappointing, and I will not be doing business with Flowers by Nora again. I hope you will reconsider your quality standards and customer service policies so others do not have to go through the same experience.