FlowerexplosionReviews of flowerexplosion.com

Flowerexplosion.com sent me the wrong color flowers for a wedding. They were a day late and I did not have time to have them send me the right color.

The flowers came on time however was not what we were expecting. Did not look like in picture and overall not what was shown. Have been trying to call for two weeks and no one will call back. Very poor customer service.

I ordered 30 Jumbo Pure White Hydrangea from Flower Explosion, and unfortunately, I was quite disappointed with what I received. The flowers were not up to the quality, size, or color that was advertised. They arrived looking lopsided, with a yellowish-white hue, and were nowhere near the jumbo size I expected. In fact, they were more akin to regular hydrangeas. Upon reaching out to Flower Explosion about my concerns, I did receive an immediate response, which I appreciated. However, despite their quick customer service, the issue remained unresolved. I had to supplement my order with hydrangeas from Costco and even silk ones to make up for the shortfall in quality and size. The main reason for my disappointment is that Flower Explosion marketed these hydrangeas as jumbo pure white, which was not at all what I received. They were not the quality I expected based on their website's description and photos. In the end, the hydrangeas I bought from Costco exceeded my expectations—they were truly pure white and significantly larger than what Flower Explosion provided. Plus, they cost me far less than what I paid Flower Explosion. Overall, while Flower Explosion's customer service was prompt, the product did not live up to expectations. For anyone considering ordering from them, I would advise caution and possibly exploring other options for your floral needs.