Rodolfo Machado is poor support agent
Rodolfo Machado is seemingly not able to give proper support and ignores numerous support requests so I'm trying to get a refund on my 2nd license that screwed up NT and there is NO Help from REPLICANTO :( Running expensive bots which are useless as I can't get nt running When they do offer support NEVER a typed message only sent links --VERY Unimpressed
By Pat_F
Response from FlowBots· Apr 16, 2026
Hello Pat Fale, It is unfortunate that you chose to write a second review about the same issue instead of following the instructions we provided in our first response. Replikanto does not interfere with NinjaTrader's core functionality. If NinjaTrader is not running properly, the issue lies with your platform configuration, not with our software. Any experienced NinjaTrader user would be able to verify this. As for the claim that we ignore support requests, we responded to every one of your emails. The fact that our responses included documentation links rather than the format you preferred does not mean we ignored you. Our documentation exists precisely because it contains step-by-step instructions with screenshots that are more effective than a few typed words in an email. Regarding the refund request, our refund policy is clearly stated on our website. We encourage you to review it, though we understand that reading our documentation has not been your preferred approach.



