Florists.comReviews of florists.com

Ordered flowers through their website for my sister’s birthday. The flowers were never delivered. Further, there is no way to reach the company - a major red flag. There is no customer service phone number on their website and their chat function doesn’t work. Interestingly, the terms on their site mentioned 1-800 Flowers. So I don’t know if they are owned by them or if they just stole the verbiage from the 1-800 Flowers website but I’m guessing it’s the latter.

I ordered flowers from florists.com for my mom's birthday on St. Patty's day and did not see these reviews before placing the order. After seeing how low of rating they had I was super concerned that I got scammed. However, they delivered the flowers same-day and on time. The arrangement was a bit smaller than I had imagined and the florist forgot the two balloons I paid for. I chatted with customer service and they said they would redeliver everything by today - the 18th. Just got word from my mom that she received everything this time around and the arrangement was even larger! Overall, despite all of these negative reviews I felt as though I had to share my experience because Florists.com went above and beyond to make things right for me. I would not hesitate to buy from them again.

Definitely should have read the reviews first. They sent flowers, but the arrangement was not the large that I paid for. It doesn't even look as big as the small that they have pictured. The 2 mylar balloons are small ones on a little stick that they put in the arrangement, which I wouldn't even be so upset about that but don't charge me for big colorful bouquet and then send this itty bitty thing that I don't even know how the person making the arrangement would think this was okay. Of course, it's not letting me upload the photos.And then I tried to reach out to customer service and I keep clicking the button.Nothing happens.I clicked the button for live chat.Nothing happens.I sent them an email.We will see if they respond.

Never trust your efforts to send flowers to this company! I wanted to send flowers as a surprise on my sister's birthday, March 1st. I thought they were a local company in Oregon. They willingly took my order on Friday, and only at 4 pm on Saturday, did they admit that they couldn't deliver, but requested my okay to deliver on Sunday, March 2nd. I gave my ok, and then late on Sunday they again said they couldn't deliver. This continued for 4 days, until I finally said STOP...just refund my $$. By then, I had researched and learned they are located in Los Angeles, CA....just attempting to get business off the internet in a very deceptive way. Save yourself the frustration / agony. NEVER use "Justflowers.COM"

GUESS I SHOULD HAVE READ REVIEWS FIRST!! BEWARE!! FAKE COMPANY!! THEY DON'T SEND ORDERS!! RUINED MY MOTHERS BIRTHDAY!! AWFUL EXPERIENCE AND WILL BE DISPUTING ALONG WITH CONTACTING THE BBB!!!

Flowers arrived sparse and dying 2 days before they were supposed to be delivered for Valentines Day. I contacted the florist who said they would redeliver the next week. 2 weeks later I receive a totally different arrangement that looks like supermarket flowers. Florist.com says not their problem, it took too long to notify them. How am I supposed to notify them if the flowers were just delivered. This company is a joke, no customer service. Do not waste your money with them.

Zero stars…..guess i should have read the reviews! I found them on Rakuten, thought they were reputable. I ordered flowers for a friend in the hospital. I got a message the next day they had been delivered. When i talked to my friend, he said they weren’t there. I had to contact them through chat, they placed another order, this time to go to the recipients home since he had been released from the hospital. Again, delivery confirmation and no flowers. They claimed they refused me, I’ll have to make sure that happens. I’ve never written a review before, seemed like a good time to Start!

Ordered flowers for delivery. Not once, not twice, but three times the same order never got delivered. Scam website!!!!!!!! Contact customer service which is apparently only available through chat. They place a replacement order, which is obviously just fake as well. Correct address on everything.