My dog loves it
My dog absolutely loves his new toy, quick delivery too
By Sarah M.
Response from Floofypups· Aug 7, 2026
We're so glad to hear he loves it ❤️
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Floofypups is listed under Pet Stores.
Floofypups (floofypups.com) has 31 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
31 approved reviews, newest moderated first
My dog absolutely loves his new toy, quick delivery too
By Sarah M.
Response from Floofypups· Aug 7, 2026
We're so glad to hear he loves it ❤️
Awful company Based in Australia when you want to return an item under thier 30 day money back guarantee
By Melissa
Response from Floofypups· Aug 7, 2026
Hi Melissa, We apologise for being based in Australia
Total scam!!! Buyers beware the items you order won't arrive and they give you some bogus tracking information. Won't return money...Bought on Facebook! Never buying on Facebook again!
By Deb A.
Overpriced product. Purchased a “chase buddy” from them. Was 2 for $69. Saw some solid reviews. Realised after purchasing that the exact same product is on other sites for $10 each. Cheap rubbish that my dog doesn’t even acknowledge. Don’t trust this place
By Ben
Don't believe the Facebook advert. Total rubbish. My dogs were petrified. Cheap. Pointless. Tried to return. Returns are to Australia! Don't waste your money.
By Kirsche E.
Facebook ad suckered me in. Looked good, but they are the same products you see that are cheap and made in China. Their black friday "sale" was like 2 for $70, when you can get online for like 20 each. Would have rather spent the money on a chuck-it ball or a kong
By Caleb M.
The dog toy was completely unfit for purpose and was destroyed within seconds. When I contacted them about their money back guarantee they gave me a return address of a drop locker in Australia with postage costing a similar amount to the items. The website appears to have reviews designed to look like trustpilot. I’m giving one star as they were at least polite and responsive on email.
By CO