FlocknoteReviews of flocknote.com

Flocknote is our "Covid" answer to the weekly bulletin we use to offer parishioners. Since then we have decided to keep Flocknote as our main communication for our parish (along with Facebook and other social media). Yesterday I was working on our Flocknote newsletter and accidently deleted it after working for 3 hours (plus work last week) on it. I contacted Flocknote to see if they could recover it for me and they said they would try. This morning it was there ready for me to update and send. Amazing. I highly recommend Flocknote. Karen @ Our Lady of Nazareth Catholic Church in Roanoke VA.

I love the ease with which I was able to follow the "LaunchSteps" to set up our parish on Flocknote. Anytime I clicked the 'help@flocknote' button, assistance was simply minutes away. Can't wait to make this more effective and get more people involved in using this tool.

I signed up to serve in a ministry at my church. The group coordinator uses Flocknote to keep everyone in the ministry updated on tasks to perform, due dates, etc. I signed up for Flocknote a few years prior but when the coordinator tried to add me to the Flocknote group, she received a message that my info was assigned to another user. She asked if I had any idea what was going on. So, I simply sent an email explaining the problem to Flocknote and received an email back explaining the issue (I apparently had signed up my daughter to receive notifications previously and used my cell number). I was then asked if I would like them to fix the name/number mixup. They happily and quickly fixed the problem and I'm now part of my ministry's Flocknote group. This may seem like a small issue but in a world where customer service is often slow and not very personal, I felt as if the Flocknote team was actually interested in helping me and was eager to help resolve my issue. Their kindness was really a welcome bonus! Thanks to Jenilee and Karin for being kind and incredibly efficient. Flocknote is a fantastic service and Happiness Engineers like them are why!

I love the ability to send emails and text messages to our parishioners. It makes it so easy and the ability to group them into seperate groups is awesome as well. I didn't have your team do my transfer of information from Parish Soft but did it myself. The only beef I had with that is it pulled the primary phone number and not the cell phone. I had to go back and look up and enter all the cell phone numbers. I get that this is generated from a phone number but it was confusing to our parisioners not knowing where the text was coming from. It would be nice if we had a way to rename the phone number. We have a large number of older folk who are not tech savy at all. Overall, I'm seeing many things I can do with this platform.

Flocknote works hard for the parishes I work at. The team is always there to help with any issues I have. They constantly come up with new and innovative ways to reach out to my parishioners. It takes a load off the pastor by making sure his messages get out on time and to everyone who has signed up. I think it's an excellent tool to keep the parishes informed and on track!

Very user-friendly platform even for the novice. The emails and newsletter templates are easy to customize and the layouts are clean and professional. They have built in a considerable amount of usabilty since I first started using the app: image tranfer via sms, unolytics, logging, groups and individual note sender controls. There is just so much packed into this awesome app!! I love the podcast, training videos, and constant stream of educational opportunities. They have great customer service and are very responsive. Areas of improvement would include: limiting the additional price tag for basic features (i.e. image tranfer via SMS) and increased cost associated with each enrolled member. Also, making graphics and banners more inclusive of non-Catholic congregations. (i.e. black history month banner, non-Christian holiday banners, etc.) and periodically creating new email templates.

Flocknote has made it so easy to get the word out to our entire congregation, a specific group or just an individual with just a click! Easy to sign up and easy to use. We love it!

I love working with Flocknote, not only does it gives us access to reach to our parishioners within minutes, but it is so easy to find people or add them to different groups. Its such a easy and fast application and I can send any news even from my phone. The technicians are the best if I ever have a question or a problem they email me back within minutes and solve any problem. Thanks