Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
197 reviews
FlipsnackSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Flipsnack is the fastest PDF-to-flipbook converter on the market. This online publishing solution allows you to bring your PDFs to life, transforming them into life-like publications with a 3D flip-page effect. Alternatively, you can use our Design Studio to easily create engaging flipbooks from scratch. Bring your printed catalogs to digital customers while embracing a more sustainable and cost-effective path for your business. Powerful features like shopping buttons, videos, GIFs, enticing photo slideshows, customizable lead forms, embeds, and many more, will help you stand out amongst competitors. Advanced statistics and branding options are also available to help you offer your readers a memorable experience.
Flipsnack (flipsnack.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
197 approved reviews, newest moderated first
Flipsnack' support work really well and fast. They has solved a big question about the publication. And we really appreciated it and we suggest you to use Flipsnack!
By Gart G.
Response from Flipsnack· Jun 23, 2025
Thank you so much for your kind words and recommendation! We're thrilled our support team was able to assist you quickly and effectively. We're always here to help!
I tried the Flipsnack tools on the free trial which was basically a teaser. Thinking that it had the functionalities I needed, I upgraded to a paid tier only to discover that the program's capabilities are significantly more limited than implied. I contacted customer service and they very vaguely quoted from their "policy manual." So it's basically a scam. They imply usability and then tie up your subscription fees. After I cancelled future months, they sent me an email asking me to come back. That's just silly since I had already lost confidence in both their integrity and the product. Response to Flipsnack: Thank you for the sympathetic response and offer to find a resolution. Sadly your good intentions ended there. As of January 22, I have yet to receive direct communication from you, never experienced a fully functional product, and you've made no attempt to honor a refund. Your empty words have only deepened my distrust and disappointment in Flipsnack.
By Carol H.
Response from Flipsnack· Jan 14, 2025
Thank you for taking the time to share your experience with Flipsnack. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it can be to feel limited by the features available after upgrading from the free trial. The free trial is designed to showcase our platform's full potential, and we strive to make the transition to a paid plan as seamless as possible. However, we recognize that certain features are available in higher-tier plans, which may create challenges when moving to a lower-tier plan. Your feedback about the clarity of our plans and functionality is extremely valuable. We are continuously working to improve transparency around plan features so that our users feel confident in choosing the plan that best fits their needs. We also apologize if our customer service response seemed vague or unhelpful. We will address this internally to ensure that our team provides clearer and more supportive assistance in the future. Lastly, we truly appreciate your honesty and take your comments seriously. If you'd be open to it, we'd like to connect with you to better understand your needs and explore how we might restore your confidence in Flipsnack. Please don’t hesitate to reach out to us at [email protected] Thank you again for your feedback—it helps us improve for all our users.
Productos de calidad
By Dalila Montes M.
Response from Flipsnack· Jan 8, 2025
Hi Dalila, Thank you for your feedback. Could you share more details about your experience? We'd like to help.
the programs they recommended are quite disappointing. I have found free alternatives online that deliver the same results. As a result, I will be canceling my subscription. The money I spent on these programs feels unjustified, given that equivalent options are available for free.
By Thanasis I.
Response from Flipsnack· Jan 8, 2025
Hi Thanasis, Thank you for your feedback. We're sorry to hear that our programs didn’t meet your expectations. We strive to provide value, and we'd appreciate the opportunity to learn more about your experience. Please feel free to reach out to us at [email protected] so we can assist further.
Nos ha gustado el diseño y la practicidad para poder realizar catálogos en línea. La plataforma es muy intuitiva y sencilla de manejar, estamos facinados con sus funciones y todo lo que nos permite integrar y hacer. Ha sido una gran inversión para nuestra empresa.
By LG Hausys Ubiq Group LG H.
Response from Flipsnack· Oct 22, 2024
¡Muchas gracias por tu maravilloso comentario!
Used Flipsnack to make some of our PDFs more exciting and 100% did the job. Customer service is also very very good
By Jacob Halpin V.
Response from Flipsnack· Oct 22, 2024
Thank you for your great feedback! We're delighted to hear that Flipsnack helped make your PDFs more exciting. It’s also wonderful to know that our customer service met your expectations. If you have any more projects or need assistance in the future, we're here to help!
Amazing support from the team!
By Mariam R.
Response from Flipsnack· Oct 22, 2024
Thank you for your fantastic feedback! We're thrilled to hear that you received amazing support from our team. Providing top-notch service is a priority for us, and your kind words motivate us to keep it up. If you ever need anything else, don’t hesitate to reach out!
Beatrice was incredibly helpful and flexible. She's a great representative for Flipsnack. I suggest offering more affordable prices for Brazilian consumers, especially those who won't make a profit from the app. This would make Flipsnack more attractive and reach more people.
By borg V.
Response from Flipsnack· Oct 22, 2024
Thank you for your positive feedback! We’re so glad to hear that Beatrice was able to assist you and represent Flipsnack well. We truly appreciate your suggestion regarding more affordable pricing for Brazilian consumers; it's valuable input that we will take into consideration as we continue to improve our offerings. Our goal is to make Flipsnack accessible to as many people as possible. If you have any more thoughts or need further assistance, please feel free to reach out!
