Good customer service
Sebastian Brown helped me a lot and provided infromation I needed.
By Zuzana P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
614 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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flightsbird (flightsbird.com) has 614 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
614 approved reviews, newest moderated first
Sebastian Brown helped me a lot and provided infromation I needed.
By Zuzana P.
Antonio who helped me was great
By Claudia L.
I am very satisfied with the service provided by the agent Harry Smith, who found a very convenient fare for me. He was very attentive and polite and was on the phone with me until i got the trip confirmation
By Boris Z.
TOM LINCON is the best agent that I have ever worked with. I have never had a travel agency work so quickly and kindly to change my reservation when I booked the flight and then needed to change it. The not only changed the flight for me but they found me an even better return flight then my option. He was kind and funny and patient. I will be booking tickets with them again for surely.
By Elizabeth S.
This site is horrible. They bait and switch constantly. You will see a great price but when you go to pay or even after, they will say that price has changed. It is better to just deal with a reputable site with the fare that you are going to pay from the get-go. My fair jumped up over $60 each ticket! They were aggressive in there dealings with me and when I questioned them, they suddenly dropped the rate to $35 per ticket increase, but when I insisted they honor the original price they wouldn't budge. I ended up cancelling the flight.
By Jay Z.
TOM LINCON was very helpful on getting passenger info changed on the tickets. Customer support gets an A++++. They also have the best price when we booked our tickets
By Sher
TOM LINCON was fantastic, provided amazing services. I will definitely be a repeat customer!!!
By J. R. M.
Antonio was amazing, he called me and took EXCELLENT care of my booking. I will ONLY deal with Antonio. If you want to have a expert take care of your trips, contact Antonio. Marianna from California!
By Marianna