Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
59 reviews
Flair EspressoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Flair Espresso designs a portfolio of manual lever-based espresso makers, and accessories, for anyone that is interested in brewing delicious espresso at home or while on the go.
Flair Espresso (flairespresso.com) has 59 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 40 reviews with 5 stars · Clear filters
Very helpful, informative, and prompt customer service! These are the qualities that prove the substance of a great company. Highly recommend.
By Brandon
Response from Flair Espresso· Oct 6, 2026
Hi Brandon! Thanks so much for your review. We're glad to help out any of our customers at any time! Happy brewing!
Amazing customer support! Same day response with helpful tips and a genuine interest in helping us pull a great shot. Still working on fine tuning but there’s so many variables to play with.
By Carmel
Response from Flair Espresso· Sep 23, 2026
Hi Carmel - Thanks so much for this review! We're always happy to help someone dial in their espresso on a Flair. If you have any other questions don't hesitate to reach out. It gets sooooo good :-)
Fast response. Helpful.
By Mayank M.
Response from Flair Espresso· Sep 16, 2026
Hi Mayank! Thanks for the feedback! We're always here for any customer!
I bought the Flair 2GO and the Nespresso pod adapter that fits it by end of July 26 from a UK distributor. The pod adapter developed a fault very quickly and I tried to communicate with the UK distributor for over a month (including calling their head office twice) without any reply. When I went straight to Flairespreso.com, a great customer service rep (Abbey R) picked up on the request immediately and kept trying until we found a solution that worked. The exchange was professional as well as showing real initiative to help. After using the Flair 2GO for over a month now, it produces amazing espresso and it rekindled my passion for coffee. So, all in all, great product backed by customer service rep (Abbey R) that reflects the passion about the product they make.
By R O T.
Response from Flair Espresso· Sep 4, 2026
Hi There! We are so glad to hear that we were able to get you brewing again on your Flair 2GO! We are always here to help. Coffee people are our people!
Fantastic experience from start to finish. My order arrived much earlier than expected, everything was exactly as described, and the attention to detail was outstanding. Great customer service, smooth communication, and a team that clearly cares about its customers. Highly recommended!
By Edouard
Response from Flair Espresso· Jun 11, 2026
Hi Edouard! Thanks so much for your kind review! We love our customers and helping them brew incredible espresso! Let us know if you need anything at all.
The support representative was very friendly and helpful. They resolved my issue promptly and efficiently :)
By James W.
Response from Flair Espresso· May 14, 2026
Thanks so much for your feedback James! We're glad we could help you out. Happy brewing!
I have bought two different things from Flair, and although I have had minor issues with both items, their support team is very responsive and helpful, and we were able to remedy the issues. Would definitely buy from Flair again in the future.
By Tyler V.
Response from Flair Espresso· Apr 29, 2026
Hi Tyler - Thanks for your review! I apologize that your products weren't perfect out of the box but I'm glad that we were able to get everything sorted for you. Please continue to reach out if you have any issues!
Excellent customer service. Abbey was very helpful, responsive, and professional throughout the entire warranty process. She clearly explained my options, helped me upgrade to the Full PRO 3 Brew Head, and made everything very easy. I really appreciate the support and the smooth experience. Thank you to Abbey and the Flair team.
By Vinicius P.
Response from Flair Espresso· Apr 23, 2026
Hi Vinicius! Thanks so much for your feedback. We're so glad you're brewing with us and I've shared your feedback with Abbey!
