Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
480 reviews
Five Star AirwaysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Five Star Airways is a premier travel agency specializing in providing exclusive access to discounted business and first-class airline tickets, offering unparalleled value and personalized service to discerning travelers. With a team of seasoned travel professionals, each boasting over 15 years of industry expertise, Five Star Airways has cultivated strong relationships with over 70 major airlines worldwide. These partnerships enable us to secure privately negotiated fares and exclusive contracts, ensuring our clients enjoy competitive prices and exceptional value on luxury air travel.Unlike impersonal online booking platforms, Five Star Airways emphasizes a tailored, one-on-one approach. Each client is paired with a dedicated Personal Travel Manager who takes the time to understand individual preferences, schedules, and budgets. Our experts leverage their insider knowledge and direct connections with airlines to craft bespoke itineraries, including multi-airline combinations, that meet your unique travel needs. Whether you're seeking a last-minute deal or planning a complex international journey, our team is committed to delivering cost-efficient, seamless, and stress-free travel experiences.At Five Star Airways, we pride ourselves on offering more than just discounted tickets—we provide a concierge-level service that ensures every detail of your trip is meticulously planned. From securing the best seats at the lowest prices to providing expert advice on routing and airline preferences, we go above and beyond to make your journey as luxurious and comfortable as possible. Trust Five Star Airways to elevate your travel experience with unmatched expertise, exclusive deals, and personalized care.
Five Star Airways (fivestarairways.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
480 approved reviews, newest moderated first
It is my first time using this service. Jack Starling guided me through the whole process flawlessly. I love the fact that was always available when I called or texted. I look forward to continuing collaborating with him on all future travel!
By Lauren W.
I'm on Turkish Airlines WiFi right now leaving Africa. What an incredible experience. The business class travel added that extra comfort and rest during my travels that made the short stay even better. Working with James Issac was an absolute pleasure. He was patient with me as we researched the flight options and guided me to an excellent cost and options for my flight. Any questions I had were answered promptly and the check in before my flights was an added surprise. I want to thank you for all your assistance all along the way.
By Olaf L.
As always Jack is a very great professional experience! He is extremely responsive and really thinks through the most effective travel routing with an appropriate cost to match the experience!
By David W.
When our original booking company let us down, Sergio Martinez at 5Star jumped in to save the day! The whole process was easy and Sergio got us a great deal. Highly recommend them and will use this device again!
By Keri-jean M.
Alan Wilson was excellent would definitely recommend him. He got me a great deal on my business class fare. Thank you so much
By Padmaja P.
Great follow through. Great customer service. Very nice agent who was very helpful.
By Courtney H.
James my travel assistant went beyond to find me the best flight times at the best price. Would recommend five star to anyone flying first or business class
By linda M.
Jack is a pleasure to work with. Always professional and responsive. I had a great experience working with him.
By Craig S.
