Arthur Grant was excellent and very…
Arthur Grant was excellent and very responsive to my many questions and concerns. It was my first time dealing with this company, but I will be back.
By Abby
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
480 reviews
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Five Star Airways is a premier travel agency specializing in providing exclusive access to discounted business and first-class airline tickets, offering unparalleled value and personalized service to discerning travelers. With a team of seasoned travel professionals, each boasting over 15 years of industry expertise, Five Star Airways has cultivated strong relationships with over 70 major airlines worldwide. These partnerships enable us to secure privately negotiated fares and exclusive contracts, ensuring our clients enjoy competitive prices and exceptional value on luxury air travel.Unlike impersonal online booking platforms, Five Star Airways emphasizes a tailored, one-on-one approach. Each client is paired with a dedicated Personal Travel Manager who takes the time to understand individual preferences, schedules, and budgets. Our experts leverage their insider knowledge and direct connections with airlines to craft bespoke itineraries, including multi-airline combinations, that meet your unique travel needs. Whether you're seeking a last-minute deal or planning a complex international journey, our team is committed to delivering cost-efficient, seamless, and stress-free travel experiences.At Five Star Airways, we pride ourselves on offering more than just discounted tickets—we provide a concierge-level service that ensures every detail of your trip is meticulously planned. From securing the best seats at the lowest prices to providing expert advice on routing and airline preferences, we go above and beyond to make your journey as luxurious and comfortable as possible. Trust Five Star Airways to elevate your travel experience with unmatched expertise, exclusive deals, and personalized care.
Five Star Airways (fivestarairways.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
480 approved reviews, newest moderated first
Arthur Grant was excellent and very responsive to my many questions and concerns. It was my first time dealing with this company, but I will be back.
By Abby
Christian was very helpful in successfully changing my flights because of the problems at Newark. Much appreciated.
By Cora H.
Sandra was excellent; she found just what we needed. She even stayed up WAY PAST her bedtime to be sure that we got the travel itinerary we wanted..and at a reasonable price. Thank you, Sandra.
By Craig S.
Leo provided us excellent service!
By rimpy
Very disappointed with being billed about $100 per ticket more than the carrier's website price. 5 Star blames consolidator, but it is the customer who suffers. No attempt to help with the issue. Just saying they understand our feelings, which means nothing. The previous representative I worked with was outstanding. He is gone. I will be more discerning the next time I plan a trip.
By Perry J.
Great service. Josh was very available for any questions. Josh did find the best price for our itinerary.
By Robin Berlin R.
Very poor service and quality at the Mumbai airport. Pooja Deshmukh, the check in desk person took our boarding passes, ripped them out and threw them away. She insisted that our luggage were over weighed. However, were originally cleared and given boarding passes by the previous check in desk staff. Pooja insisted us to give her 20,000 rupees and she would let us go. We refused and we did our best to reduce the weight. She wasted over an hour and when she realized that she was not getting the bribe, she gave us the passes. She also made me write an apology letter right there at the airport. She finally said that this shouldn’t leak out or else our family would be banned from travelling with Qatar Airways. She was not only rough but mean. My mother in law was in the wheelchair and was made her get up. NEVER EVER TRAVELLING QATAR AIRWAYS.
By Sai P.
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