always prompt
always prompt, helpful, best prices found among other consolidators
By Susan E.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
480 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Five Star Airways is a premier travel agency specializing in providing exclusive access to discounted business and first-class airline tickets, offering unparalleled value and personalized service to discerning travelers. With a team of seasoned travel professionals, each boasting over 15 years of industry expertise, Five Star Airways has cultivated strong relationships with over 70 major airlines worldwide. These partnerships enable us to secure privately negotiated fares and exclusive contracts, ensuring our clients enjoy competitive prices and exceptional value on luxury air travel.Unlike impersonal online booking platforms, Five Star Airways emphasizes a tailored, one-on-one approach. Each client is paired with a dedicated Personal Travel Manager who takes the time to understand individual preferences, schedules, and budgets. Our experts leverage their insider knowledge and direct connections with airlines to craft bespoke itineraries, including multi-airline combinations, that meet your unique travel needs. Whether you're seeking a last-minute deal or planning a complex international journey, our team is committed to delivering cost-efficient, seamless, and stress-free travel experiences.At Five Star Airways, we pride ourselves on offering more than just discounted tickets—we provide a concierge-level service that ensures every detail of your trip is meticulously planned. From securing the best seats at the lowest prices to providing expert advice on routing and airline preferences, we go above and beyond to make your journey as luxurious and comfortable as possible. Trust Five Star Airways to elevate your travel experience with unmatched expertise, exclusive deals, and personalized care.
Five Star Airways (fivestarairways.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
480 approved reviews, newest moderated first
always prompt, helpful, best prices found among other consolidators
By Susan E.
Truth? I was skeptical at first. Deals on Business Class to Italy??! And then Fivestar and Allan Wilson totally came through. Smooth, savings, responsiveness = all good
By Alysonn Olcott C.
Allan is very responsive and personable. When I gave feedback on the itineraries that he had sent us on Sunday afternoon, he sent new ones within minutes! I enjoyed booking through him and will definitely do so again.
By Felicia F.
Our agent James has been so professional and has provided us with a large amount of information and assistance. Flying to the Philippines for the first time and he has assisted us with great care. I will use Five Star Airways again! Thank you James!!!
By Carrie A.
Very professional, courteous and always delivered when he said he would. Absolutely would use again!
By Michelle T.
My travel agent was exceptional in providing several options. Most importantly he was so diligent and responsive. It appeared he was working around the clock as he always answered me no matter what time of day.
By Deborah W.
The team are efficient, easy to communicate with and find great rates. Highly recommend.
By chelsea B.
This travel agency is staffed with professionals who are always available, offer multiple itinerary options at fair prices. They jump on emergency changes if required and will not disappoint in any aspect of their service. Anthony & James stood out for me on a recent Europe trip. Have no hesitation in doing business with Five Star
By Ronald