Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry the best brands of essential home gym equipment, commercial exercise equipment, physical therapy equipment, wholesale gym equipment, discount exercise equipment and much more. Get 0% Interest Financing and Free US Shipping on all our top quali...
Fitness Equipment Broker (fitnessequipmentbroker.com) has 371 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
371 approved reviews, newest moderated first
I’m so happy I found my favorite stepper and for a good deal! It was also delivered way ahead of scheduled! Thanks so much!
By Camilla F.
Response from Fitness Equipment Broker· Feb 17, 2022
Thanks Camilla, we appreciate your review!
I ordered bodycraft Jones freedom machine, it was not in stock and not being manufactured due to matters out of their control so I was issued refund right away... good customer service either way.. thanks.
By IGNACIO DEL R.
Response from Fitness Equipment Broker· Feb 17, 2022
Hi Ignacio we appreciate your business and apologize for any inconvenience.
Great experience working with Israel and his team. Everything went smoothly. I will be purchasing from them again.
By Jason R.
Response from Fitness Equipment Broker· Feb 17, 2022
Thanks for the great review Jason!
This company has superior customer service. Their efforts to provide exactly what the customer wants is exceptional. They are very good at keeping the customer informed as to shipping and tracking orders. I would recommend them to friends and family and use them again if I needed other types of fitness equipment. Their CEO, Israel knows how to run a company!
By Jackie S.
Response from Fitness Equipment Broker· Feb 17, 2022
Pleasure doing business with you Jackie. Thanks for the amazing review.
Israel was quickly responsive over email and I am happy with the product and pricing that was provided
By Paul H.
Response from Fitness Equipment Broker· Feb 17, 2022
Thanks for the 5 star review Paul!
Excellent buying experience. Delivered faster than expected despite coronavirus shipping delays. The Spirit ST800FT is very well built, solid as a rock, very smooth cable operation, and easy to assemble for anyone moderately comfortable with hand tools. This is a gym-quality cable machine that's perfect for the home.
By Drew B.
Response from Fitness Equipment Broker· Feb 17, 2022
It was great doing business with you Drew. Thanks for the amazing review.
no shipment, No Equipment
By Tom M.
Response from Fitness Equipment Broker· Apr 6, 2020
We are sorry that we were not able to fill your order. We notified you immediately when the manufacturer let us know they will not be accepting new orders due to the Covid-19 virus. We issued a refund the same day as well. We would hope that customers would be a bit more understanding considering we are dealing with a global pandemic and there are variables that are completely out of our control. We are not sure when that warehouse will reopen but you are more than welcome to check back with us as some of these state mandates are lifted. We hope that you would consider removing or editing this review.
Excellent product and service
By Duane G.
Response from Fitness Equipment Broker· Feb 17, 2022
Thanks for the 5 star review Duane!
