Small town service in an online world
I am a 64 year old gal from a small Midwestern community. While I am all too proficient with making smaller online purchases, in my world, I usually still walk into a brick and mortar building to make large purchases. Chances are I have known the salesperson, or their parents, for a few decades. So, the idea of purchasing something as large as the Spirit recumbent stepper online, sight unseen, was a little daunting. However, Israel made the purchase as comfortable and simple as possible! Since I’m a retired educator, I think in grades. So here is how I graded Israel and his team at Fitness Equipment Broker. Customer Care-A+. Israel took the time to really listen to what I was looking for in a bike. He shared his knowledge and expertise even when there was a chance I wouldn’t be making a purchase. Cost-A+-The price he quoted was the price I paid. When he said no shipping fee or tax, that was absolutely the case. The price was far better than other retailers or local vendors. The process-A+-Everything worked exactly as Israel described. The bike arrived in less than 3 weeks and was delivered to our home address. Payment went through exactly has he said it would. The product-A+-This was a great choice for me! Assembly was not difficult. The product is high quality and will last me for a number of years. Thanks to Israel and his team!
By Jennifer E.
Response from Fitness Equipment Broker· Feb 12, 2022
Hi Jennifer, it was nice working with you, thank you for this amazing review!

