Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry the best brands of essential home gym equipment, commercial exercise equipment, physical therapy equipment, wholesale gym equipment, discount exercise equipment and much more. Get 0% Interest Financing and Free US Shipping on all our top quali...
Fitness Equipment Broker (fitnessequipmentbroker.com) has 371 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
371 approved reviews, newest moderated first
I am very pleased with the sales and service in getting my new Spirit Stepper.
By Marian C.
Response from Fitness Equipment Broker· Mar 23, 2022
Hi Marian, Thanks for the great review. Hope you are enjoying your Spirit CRS800S Recumbent Stepper!
I called FEB this past November and talked to Israel. I then decided to call some other companies to check on prices. That was a waste of time, so after a couple of months I called FEB again and talked to Israel. He was great to do business with and gave me a great deal on a Spirit Recumbent Stepper. Thank you Israel. Joan H
By Joan H.
Response from Fitness Equipment Broker· Mar 23, 2022
Hi Joan, thanks so much for the great review. We appreciate your business!
Very helpful. Always returns calls and helps solve problems.
By William D.
Response from Fitness Equipment Broker· Mar 23, 2022
Hi William, pleasure working with you. Thanks for the 5 star review!
Israel went the extra mile in helping us to get the Body Solid ab bench we wanted at a good price and in a timely manner. We are very pleased and appreciative!
By RLE
Response from Fitness Equipment Broker· Mar 23, 2022
Hey Roger, pleasure working with you. Thanks for the 5-star review!
Good Price. Israel knows his stuff. Great advice with fundaments. We are now waiting for the delivery.
By Judith N.
Response from Fitness Equipment Broker· Feb 12, 2022
Hi Judith, it was nice working with you, thanks for the great review!
After extensive research and shopping around I purchased my Spirit CRS800S Recumbent Stepper from Fitness Equipment Broker and I couldn’t be happier. Israel suggested the Spirit after I could not find the particular machine I was looking for and it ended up being a better fit for my needs at an even better price. I highly recommend FEB to anyone looking for home exercise equipment and talk to Israel.
By Lana H.
Response from Fitness Equipment Broker· Feb 12, 2022
Hi Lana, thanks for the great review, enjoy your CRS800S Stepper!
Everything was delivered as promised and the bike was finally easy to assemble. It requires at least two people to assemble.
By customer
Response from Fitness Equipment Broker· Feb 12, 2022
Hi Rachel, great working with you, thanks for the 5 star review!
Still have no manual to put it together. It can't be used. Might be helpful for my broken hip. I will tell all I know that you are rip off artists. Have spoken to Israel and still no manual. On line everything is stuck together and nor very readable.
By Cheryl B.
Response from Fitness Equipment Broker· Feb 6, 2022
Cheryl, we are sorry you could not find the manual for your Spirit CRS800S. The manual is attached to the bottom of the box the console was packed in. We have never had one of these models shipped without the owners manual. Once you reached out to us we emailed you a PDF of the owners manual with assembly instructions on the same day. All you needed to do was click on the link. The manual is easy to read on a computer as it will be the size of the screen and can be enlarged as well. We also reached out to the manufactuer on your behalf to send you a hard copy of the manual which you received within a week. We responded immediately and did everything possible to help you. We would never take advantage of our customers. On the contrary, we take a lot of pride in our customer service and have a proven track record. We hope ypu would reconsider your rating of our company considering we did everything in our power to take care of you. We are here for you if you should need any additional assistance.
