Great service & product
The salesman (Israel) was very helpful and knowledgeable about the product. We’re completely satisfied, thanks!
By Robbie S.
Response from Fitness Equipment Broker· Sep 30, 2022
Hi Robbie, thanks for the 5-star review.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
371 reviews
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Fitness Equipment Broker (fitnessequipmentbroker.com) has 371 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
371 approved reviews, newest moderated first
The salesman (Israel) was very helpful and knowledgeable about the product. We’re completely satisfied, thanks!
By Robbie S.
Response from Fitness Equipment Broker· Sep 30, 2022
Hi Robbie, thanks for the 5-star review.
Machine was delivered fast and packed well Only complaint is no instructions were included but after I called they were emailed right away. A manual would be good for future Thank you
By Karen G.
Israel was very easy to talk to and he explained the pro's and con's for what I was looking for. Spirit CRS800S seem to be the best fit. I did not see where the power cord plug into the unit. I was looking in the back and Israel told me it is in the front left side. It was easy to find with that info. Thank you
By George G.
Response from Fitness Equipment Broker· Sep 30, 2022
Hi George, it was a pleasure working with you. Thanks for such a great review. Enjoy your Spirit CRS800S Recumbent Stepper!
Everything went as promised. Purchase, delivery, were timely etc. without any problems or glitches.
By Peter D.
Response from Fitness Equipment Broker· Sep 16, 2022
Thanks for the great review Peter! It was a pleasure working with you.
Israel was very helpful. I received very fast shipping.
By Juanita S.
Response from Fitness Equipment Broker· Sep 10, 2022
Pleasure working with you Juanita, thanks or the 5 star review!
Good service by Isreal.Enjoying the stepper ,nice to have a convenient tool handy.
By D.David
Response from Fitness Equipment Broker· Sep 7, 2022
Thanks for the review David, glad you are enjoying your SPIRIT CRS800S RECUMBENT STEPPER!
Great support all up and running thank you
By Christine S.
Response from Fitness Equipment Broker· Sep 16, 2022
Hi Chris, Most of our customers assemble the equipment from manufacturers we work with without issue. Every now and then, we do have some models where customers get stuck. I wish you had reached out to us before leaving the review. We contacted you the same day and opened a support request with the manufacturer. They reached out immediately via email and made several attempts to call to assist. We also offered assembly service at a discounted rate to get you taken care of. I hope you would reconsider the review as we are a distributor, not the manufacturer. I can understand your frustration but we do not design the assembly instructions. Let me know if there is anything we can do to help.
Support was outstanding from my original inquiry, providing me information about the various solutions, to order placement and excellent post sale support of questions once the equipment arrived and I started using it. These guys deserve more than five stars as they made the entire process from inquiry through post-sale support smooth and painless!
By Fred U.
Response from Fitness Equipment Broker· Aug 29, 2022
Hi Fred, It was a pleasure working you. Thanks for the awesome review!