Fit2Run-The Runner's SuperstoreReviews of fit2run.com

Do not order online from this store. After 10 days and no shipping email, I reached out and through text was told the first fulfillment center was out of stock so they moved it to another and I'll get a tracking email shortly. What came was a cancelation email and a refund cause they were out of stock. This was for a christmas present. Had I known, I would have ordered from somewhere else. Terrible first experience, will never use again.

Many bad reviews here sound like my story, but people sure are demanding... I ordered on Black Friday. I made a mistake with the shipping address and scrambled to contact them before shipment. Emailed, texted, called, and even went to a store. After 2.5 weeks I got a shipping confirmation to the bad address. My heart sank, but later that day I got a timely email that it had been corrected. Shoes arrived 12/21. Suggested that they take the time to review communication -- at least any containing an order number. Slow is better than not getting an item. Also, don't say 7-10 days to shipment date if it'll be more. I love how the shoe box is wrapped instead of put inside another box. Extra star!

purchased online product was delivered to the wrong address. Tried contacting the company by text, phone, email, no return call or response. Terrible customer service will never purchase product through fit to run again.Paid full price online. Your company could care less about customers. After attempting to communicate with fit 2 run since Dec 12I stopped payment through my credit card today.

If I could put a zero, I would. Horrible customer service. I have spent hours trying to get a hold of customer service. I have also sent a text and an email. DO NOT Order from this company! They charged my credit card right away, but no contact since then. They said they would send an email when the item ships and tracking info would be included. I got nothing. Their customer service is disgusting!

Ordered sneakers for Xmas online 12/8, and paid for fedex 2 day delivery. On 12/20 still no update on shipping , got in touch by text and they wrote: The fulfillment center that was assigned your order has rejected the item due to it being out of stock. I will be issuing the full refund to your original form of payment. -- Fit2Run Ecommerce They would have never contacted me unless I inquired. Terrible company. Do not trust or buy from.

I placed and paid for the order online. I waited for 7 days before sending an email checking on the status of the order. I received a replying stating that the shoe was out of stock and they issued me a refund. I would have purchsed the shoe elsewhere had I known it was out of stock. They should have informed me right away that the shoe wasn't available. I wish I had checked the reviews before ordering. The only reason I am putting 1 star is because they were quick to reply and cancel the order after I inquired about the order.

Stupid website. At check-out, the site keeps telling me that I have insufficient funds on my card when I have way more than the petty $99 that the shoes cost.. and the shipping is supposed to be free. Stupid idiot system.

This website/store is a scam. They did not provide tracking information and when you go and check on their website, you will always get an error: our website is experiencing technical difficulties. I've disputed all charges with my credit card company