There is no response from Shimano…
There is no response from Shimano Europe costumers support
By zoran M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
3 reviews
Scores get a color once a company has 5 reviews.
Shimano, Inc. is a Japanese multinational manufacturer of cycling components, fishing tackle, and rowing equipment.
Shimano (fish.shimano-eu.com) has 3 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
3 approved reviews, newest moderated first
There is no response from Shimano Europe costumers support
By zoran M.
Having bought a Aero x5 pellet waggler rod it got broke by a 15lb carp on its second outing. I didn't keep the receipt but hoped Shimano would be willing to help. The rod was 2 months old, still had the film on it, as new but they wanted nearly the cost of the full rod to replace the part. Obviously it was a manufacturing fault but they were not interested. Be warned, stay clear.
By Rob B.
Im trying to get in touch with shimano fishing but no one replies.
By Z T.