First United BankReviews of firstunitedbank.com

I have had a lot of problems with First United. Lots of rules around auto pay, when lump sums can be made, etc. They like to get you with the fine print.

I have 2 mortgages with this company. I provided a good phone number at the time the loans were opened. On 02/02/23, I called in and spoke with Eric regarding retrieving loan documents. He verified my correct phone number, but took up on himself to add the phone number that I called him from to my account. The bank has contacted this number regarding my account several times. I called in to ask them to please remove it from my account. Yet, they continue to call a number that isn't mine regarding my personal information. Today, I called and was informed that the number was removed; however, they never put my primary number back on my account. So, the automated system automatically added a phone number that shouldn't be on the account anymore or in their database. I'm still waiting on a manager to contact me.