Great shipping time frame.
Great shipping time frame.
By Donna M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
451 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.
First Truck Parts (firsttruckparts.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
451 approved reviews, newest moderated first
Great shipping time frame.
By Donna M.
Great service ! Great products. ! Easy to work with !!!!!
By Park Development Group S.
FOUND MY PART I NEEDED, GOOD PRICE, SHIPPED QUICKLY , ALL GOOD.
By Richard
I ordered this product and was in stock and then showed shipped. Then I got an email stating I cancelled the order which I didn't. When I contacted them telling them I didn't they say they sold them all and didn't have any now. So I didn't get anything.
By Carmin S.
Great service,shipped quickly but the price WOW!!! but I guess that's what happens when your one of the only ones that have to part you need.
By Ken S.
Response from First Truck Parts· Mar 30, 2022
Thank you for your feedback, we definitely tried for you, but we did not expect a rating of 3..
Due to supply chain issues, we had one of our tractors down for 3 weeks. I decided to find the part ( a DEF pump ) myself instead of waiting for the dealership. I'm glad I found it at First Truck Parts. Ordering was easy. The shipping was fast. I'm sure we will use First Truck Parts in the future.
By David
Great experience couldn't find the ECM for my Paccar anywhere they found it in Poland. Little pricey but when no one has it you take what you can get.
By Glenn B.
Part was correct, Had In stock only problem I ordered 2-day shipping but instead they shipped it USPS and I did not get it till almost a week later.
By Blair Construction I.
Response from First Truck Parts· Mar 30, 2022
Thanks for your business!