Truck arrived on time and as described
Part arrived on time and as described
By Angel R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.
First Truck Parts (firsttruckparts.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
451 approved reviews, newest moderated first
Part arrived on time and as described
By Angel R.
I received a used part! I ordered a new Eaton Fuller Electronic Clutch Actuator (ECA). The part I received had clearly been previously installed. The wires that came with the part had broken clips on the end. I sent the part back. Tracking said the part was delivered to them on 11/28/2023. I haven't heard anything from them since. They told me that no one was trying to send me a used part. They take pictures of the part before they send it. It was clearly previously installed!
By Jason P.
You had it, I needed it. Others were weeks out
By Sheryl J.
Communication was great and part arrived as planned.
By Kala'i B.
Great part, great price
By Trevor S.
Significant Price reduction
By K C.
Wow! I can’t believe I was asked for a rating. I needed the part quickly, they took my money, 3 days later the part had not even shipped yet. I was refunded my money. The support was awful. The experience was even worse. 3 days of lost revenue. I bought the part from another reputable company and had it the next day. Zero stars from me. Lose my contact information. Buyer beware!!!!
By Unsatisfied C.
Parts are much cheaper here than at truck dealers, provided you know your part number. Please check before buying parts.
By Jun