Knowledgeable
Knowledgeable, excellent communication, fair prices
By Bryce M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.
First Truck Parts (firsttruckparts.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
451 approved reviews, newest moderated first
Knowledgeable, excellent communication, fair prices
By Bryce M.
The parts are correct and we got them fast
By tim
This company is god awful. I paid for a part and two day shipping. The parts wasn’t at the warehouse nor did I receive my item in two days. The part isn’t arriving until a week later. Management refused to give me a refund on shipping. These people are no good to do business with. Cost my shop because customer had to wait an extra week past the agreed date.
By Eric S.
The ease of locating the correct part, great description, and the ability to follow the whole process to delivery at my door. Great job!
By Ernie M.
They had the part (Ram 1500 ABS control module) in stock that I couldn't find anywhere else. It arrived quickly and worked perfectly.
By Eric
The part I needed was actually in stock, and I rec'd it in 2 days.
By Jennifer B.
Called and got an in person rep. She could answer my question quickly. Ordering was a breeze.
By Don H.
Product was as described and shipping was prompt.
By Brad W.