Cathy was such a nice person when…
Cathy was such a nice person when helping with my new account
By Debra G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
14 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First Republic Bank is an American bank and wealth management company offering personal banking, business banking, trust and wealth management services, catering to low-risk, high net-worth clientele.
First Republic Bank (firstrepublic.com) has 14 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
14 approved reviews, newest moderated first
Cathy was such a nice person when helping with my new account
By Debra G.
John Lim, Preferred Banker, provides over the top service. He has helped me with several transactions including overseas communications. Thank you John!!!
By Linda L.
Palm Desert, CA Branch on El Paseo has outstanding agents who are ready to help. They greet customers warmly and are very professional. Never had a better banking experience. janet
By Janet - C.
The best customer service of any bank in the Bay Area.
By Josh
March 20, 2023, I love First republic and I hope that that First Republic Bank survives this storm. Our Banking experience with First Republic has been the best we have ever had. Life is not perfect, but when we have had problems we have always been able to reach out to Patricia MacDonald and her team and the problem is solved. Pat and her team are like family. They know us and we know them too. They are always there to help and over the years have done that for us seamlessly. Pat and her team have been our own George Bailey (James Stewart) in "It's a Wonderful life". Everyone should have the opportunity to have this kind of banking experience and the only way to do it is by helping First Republic survive and the only way this can happen is if people open new accounts or deposit additional money into the bank instead of taking it out. (If you stay under the FDIC limits your money should be safe and insured by the FDIC). So...give Pat and her team a call to open your new account and you too can have your own George Bailey small town banking experience. Thank you
By Deborah J.
Unless you know some at Corp. And have over few millions in deposits stay away from First Republic. Been a customer with First Republic for many years and have few CD'S but never really get any good service and they do not value clients or care. Will be closing all my accounts with First Republic and transfer to US bank and Chase were customers are values 100% better,
By MA
Your female staff know ur a weak lil guy bro even if they dont tell you..And crazy coughing kev that has anxiety problems,your female staff knows your weak , you never wanted me there becuz you have a problem with my culture but i was there cuz i cud do what u cudnt do..got there 2 months after you and after the last mgr had the same problem with the last black security guy .take a look in the mirror and ask urself how ur wife really feels about you..Nuff said..
By Jake
I love banking with First Republic. It's the most personalized service you can get anywhere. If you ever visit a branch a banker will sit down with you and take care of everything you need. An exceptional experience.
By Desigal