Downhill quicker than a round boulder
Since buying out first savings this bank has gone downhill. I am seriously considering moving away from this horribly run bank.
By Jeff S.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
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3 reviews
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First Merchants Bank is the largest financial services holding company in Central Indiana, commercial banking, credit card services, mortgage, trust services
First Merchants (firstmerchants.com) has 3 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
3 approved reviews, newest moderated first
Since buying out first savings this bank has gone downhill. I am seriously considering moving away from this horribly run bank.
By Jeff S.
Absolutely HORRIBLE first experience with this bank! Apparently first merchant bank bought my current bank. Since someone else from first merchant bank has the same account number as I do the bank changed my account number! Now I’m having a terrible time trying to update my new bank account number on all my subscriptions and online utility bill payments. Not to mention the hundreds of checks I currently have are no longer valid!!!!!!
By Kelly
Good afternoon
By Abdi M.