Very helpful service
Very helpful service
By John L.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
225 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FirstFlyTravel is a trending tour and travel company with offices in USA, Canada and India. We have travel affiliates from all around the world and so packages deal that cover most of the destinations all around the world including India, usa, Europe, Canada, UkOur team of travel insiders is obsessed with finding the best things to do everywhere: we travel. From Paris to Phuket to Perth, from traditional tours to once-in-a-lifetime experiences, we have something for every kind oftraveller
First Fly Travel (firstflytravel.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
225 approved reviews, newest moderated first
Very helpful service
By John L.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
Wow! Edwin Jones. Ext-10053 was amazing today. He was patient and informative. Edwin spent the time to address my concerns and explain options. This was the best customer service call I've experienced in years.
By Jacquie D.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
Very helpful on adding wheelchair assistance
By Valarie
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
Anton was fabulous. He helped us with all five of our flights with such ease. We highly recommend him for a great customer existence
By Kelley
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
I will surely recommend anyone to Shine Perez for her excellent support and patience in customer service to ensure we get the best possible service and I was so pleased with her throughout the process of ensuring we got another ticket secured after my cousin missed her flight due to miscommunication from the third party we booked our initial ticket from. Thank you so much Shine🙏🏾🙏🏾🫶🏽
By A B.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
I had a wonderful time talking to Ferris. He is knowledgeable and patient in talking to me. He explain and guide to where I am suppose to go. He make sure to direct me on the website and it is the most helpful to me. I want to thank him personally.
By Maria B.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
Shine Perez Was very helpful when my mummy wanted to travel from Canada to Nigeria She helped us through every steps
By Chidimma L.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter
My United Airlines travel agent, Shine, was very compassionate and professional. Her goal was to make sure that I received excellent service at a reasonable cost. I received flight dates and hotel reservations that were satisfactory and of very high standards. I will definitely recommend Shine/United Airlines to my friends and family.
By Kathleen C.
Response from First Fly Travel· Sep 13, 2024
Thank you for your valuable feedback, it is our constant endeavor to provide an excellent service and seamless travel experience- Shon Carter