Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
16 reviews
Firstchoice Used Auto Parts LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for quality used auto parts in the USA at an affordable price? Welcome to Firstchoice Used Auto Parts – your trusted source for reliable, performance-tested components that keep vehicles running longer and smoother.Our Wide Range of Parts Includes:Used Engine – tested for power & performanceTransmission – smooth shifting, inspected for reliabilitySpeedometer / Instrument Cluster – accurate readings guaranteedABS Module – improved braking and safetySteering Column – secure handling and stabilityAxle Assembly – dependable power distributionTransfer Case – perfect for 4x4 and AWD vehiclesRear Differential / Rear Carrier – enhanced drivability & durabilityAnd much more used auto parts..Why Choose Firstchoice Used Auto Parts?Affordable Prices – save up to 60% compared to new OEM partsWarranty Protection – coverage starting from 30 days up to 1 yearNationwide Delivery – shipping available across all 50 statesQuality Assurance – every part is professionally inspected & testedCustomer Support – our experts help you find the exact fit for your vehicleWho We Serve:DIY vehicle owners searching for reliable replacementsAuto repair shops needing affordable, high-quality componentsMechanics and dealerships looking for bulk supply optionsServing Customers Across the USAFrom California to New York, Texas to Florida, and everywhere in between, we ensure fast shipping and dependable parts to keep your vehicle on the road.Why We’re Trusted:Backed by years of expertise in the automobile industryThoroughly Tested Parts – every component is inspected for performance and durability before shippingWarranty Backed – enjoy coverage for part based warranties starting from 30 days up to 1 year for peace of mind.Affordable Pricing – save up to 60% compared to costly OEM replacementsNationwide Reach – fast delivery across all states in the USAProven Customer Satisfaction – thousands of happy buyers choose us again and again.Don’t let a faulty auto part keep your car off the road. Choose
Firstchoice Used Auto Parts LLC (firstchoiceusedautoparts.com) has 16 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
16 approved reviews, newest moderated first
I had been having a hard time finding the part that I thought I needed, First Choice had it and at a reasonable price. They even held it for a short time until I could see if it was really the part I needed. Turns out it wasn't. Any future need for parts, First Choice will be my first choice.
By Robert
I needed an instrument cluster for an older van. I had trouble finding it anywhere else. Alex was instrumental and locating a good replacement part for me. His communication was on point and kept me updated all along the way. Highly recommend.
By PPG G.
I couldn't find the part I needed in my city and began a mad search for a reputable parts supplier on line. Out of the dozens that I called I found your company to be the most affordable, straight forward and knowledgeable about their inventory. Alex was extremely helpful and detailed with instructions for processing and shipping my part. It came earlier than expected which was so appreciated since we were without a vehicle for an entire week. I recommended your company to every mechanic I know in Portland.
By Carmen G.
I bought a dually axle for my 93 Dodge truck on 4 27 2026 thru this company i was told it had 92000 miles on it . Well once the axle was shipped it came from Don Shelf might be misspelled from Eagle River Wisconsin and I had viewed this axle from their web site and they had said it had 211.000 miles on it . We'll the differential has some wear to it like minor grinding the brake drums are shot quite obvious it had 211.000 on it pretty pitiful you have to lie about a axle to make a sale. Aaron Zimmerman
By Arron Z.
The worst place to order used parts they come damaged and when you return them they charge you a 25% restocking fee for their damaged part! DO NOT ORDER FROM THIS PLACE TOTAL RIP OFF! "LIES" - WE WERE CHARGED A 25% RESTOCKING FEE!!! We paid $350.00 for a Damaged Part, and got REFUNDED $263.21 a Difference of $86.76 a 25% RESTOCKING FEE!!! I have Emails to prove it from Alice!!!! DO NOT ORDER USED PARTS FROM THIS PLACE TOTAL RIP OFF EVERYONE!!!
By Anthony T.
Response from Firstchoice Used Auto Parts LLC· May 20, 2026
We would like to clarify the situation regarding this order. The airbag shipped to the customer was inspected prior to shipping and was in good usable condition with no physical damage. The customer later requested a return stating the part was “damaged,” however the condition described was not consistent with an actual damaged airbag assembly. As outlined in our company return policy, returns for parts that are no longer wanted or incorrectly identified by the customer are normally subject to a 25% restocking fee along with applicable shipping costs. Despite this, we worked with the customer and issued a refund while only deducting the shipping costs incurred for the order. The standard restocking fee was not charged. We always strive to be fair and transparent with every customer and encourage anyone with concerns to contact us directly so we can properly assist and resolve the issue.
I worked with Kevin Jr. and he did a great job helping find the exact parts I needed. The parts were delivered promptly, and everything was labeled accurately. I would definitely use them again.
By customer
Response from Firstchoice Used Auto Parts LLC· May 20, 2026
Thank you for your great feedback! We’re happy to hear Kevin Jr. was able to help you find the exact parts you needed and that everything arrived promptly and accurately labeled. Providing reliable service and making the process easy for our customers is always our goal. We truly appreciate your support and look forward to helping you again in the future!
They had a representative there by the name of Jalen ,he was great and explaining that the part would perfectly fit and was tested and the condition that he said was in was exactly like he said. He was not pushy but very patient and knowledgeable about what he was my knees were. And he did just that.
By Mac C.
Response from Firstchoice Used Auto Parts LLC· May 20, 2026
Thank you for the wonderful feedback! We’re very happy to hear that Jalen provided you with great customer service and helped make the process smooth and stress-free. It’s great to know the part arrived on time, was in excellent condition, and worked perfectly after installation. We truly appreciate your comments about Jalen’s patience, knowledge, and honesty. Our goal is always to make sure customers receive the correct tested parts with clear communication and fair pricing. Thank you again for choosing First Choice Auto Parts, and we look forward to helping you again in the future!
I am 80 years old and have had never any better customer service.
By John
Response from Firstchoice Used Auto Parts LLC· May 20, 2026
Thank you so much for your kind words! We are truly grateful for your feedback and are especially happy to hear that you had such a positive experience with our customer service. Providing respectful, helpful, and reliable support to every customer is very important to us, and it means a lot to know we made a strong impression. We sincerely appreciate your trust and your business, and we look forward to continuing to serve you whenever you need us.
